RAINN Reviews

3.4

43% would recommend to a friend

(90 total reviews)
avatar

Scott Berkowitz

56% approve of CEO

52% positive business outlook

RAINN has an employee rating of 3.4 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RAINN employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.5 stars).

Reviews by job title

90 reviews
5.0
10 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Working on the DoD Safe Helpline has been a rewarding experience with some unique benefits and challenges. One of the major positives is the lower queue compared to the NSAH hotline, which makes it easier to focus on providing meaningful support to callers and visitors. While there are fewer calls overall, the quality of interactions remains high and impactful including with chats.

Cons

The work can be difficult because it is direct service and you are hearing some graphic content on sexual assaxlt, abxse and rxpe. If you cannot handle this topic, this may not be the place for you. Additionally, the staffing can sometimes feel stretched. Due to the collective bargaining agreement, part-time employees are only required to work 24 hours per month, which can occasionally leave the team running with just you and one other staff member during certain shifts. While this setup is standard, it does highlight the importance of adaptability and teamwork. On the plus side, RAINN offers wellness resources that make a big difference. From the Employee Assistance Program, paid wellness days to telemedicine and mindfulness platforms like Headspace, the organization truly prioritizes staff well-being. Some staff just don't use it. These tools have been incredibly helpful in managing the stresses of the job and maintaining a positive work-life balance.

5.0
26 Jul 2024
Recommend
CEO approval
Business outlook

Pros

I've been with RAINN for years as a supervisor and then licensed supervisor and have had a mostly positive experience ( speaking to my experience and no one else's). As a woman of color and a bilingual professional, I appreciate the inclusive and supportive environment RAINN (specifically my team) fosters/ has fostered for me. I have been blessed to have had some amazing managers over the years. The organization offers excellent flexibility ( I have always been approved any time off needed), generous PTO, and wellness days, allowing for a bit of healthy work-life balance. The new benefits under CareFirst Blue Cross Blue Shield are a great addition. RAINN is def making amends and trying to promote employee well-being, offering valuable resources like the Employee Assistance Program (EAP) with ComPsych, telemedicine and virtual counseling through First Stop Health, and the mindfulness platform, Headspace. These tools have been invaluable to staff who talk about it a lot of the hotline and my peers. I'm also pleased to see RAINN making significant DEI efforts in hiring, recruiting, and fostering inclusivity. They started with ongoing and consistent training on diversity, equity, and inclusion (which wasn't done prior) and has been a positive and noticeable change, creating a more inclusive workplace. It has people thinking and learning! There have been improvements in reporting options within the company, addressing MANY MANY MANY previous issues. The introduction of tEQuitable and Lighthouse Services ensures a confidential and safe space for reporting concerns, RAINN's trying and I hope stays committed to transparency and accountability. They are starting small but I do see others also motivated to make RAINN a much safer space. I hope to stay long enough to see the larger outcome of the changes happening.

Cons

One downside I've noticed over the years is a decline in the level of professionalism within the workforce, which seems to stem from the remote work culture brought on by COVID-19. This shift has impacted workplace dynamics and communication standards. I've seen the way some employees speak to their managers in ways I would never speak to my supervisor, manager, or even a peer. Respect should be something that is given and doesn't matter if you are upset. Some have spoken to others in a way I wouldn't even dream of speaking to my best friends or let alone my mother. Disrespect is disrespect. This is supposed to be a professional workplace. There are boundaries. Overall, RAINN is a compassionate and supportive place to work, continuously striving to meet the needs of its employees.

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Glassdoor has 116 RAINN reviews submitted anonymously by RAINN employees. Read employee reviews and ratings on Glassdoor to decide if RAINN is right for you.