Does Qualfon pay their employees well?

According to anonymously submitted Glassdoor reviews, Qualfon employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Qualfon. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Qualfon?

39% of Qualfon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Qualfon 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Qualfon?

Customer Service Representative (283) , Customer Service Representative (CSR) (120) , Customer Service Agent (36) , Call Center Agent (25) , Customer Service (16) , Sales Representative (16) , Customer Service (CSR) (15) , Call Center Representative (14) , Licensed Insurance Agent (12) , Agent (10) , Sales Agent (10) , Operations Supervisor (9) , Supervisor (9) , Manager (8) , Technical Support (8)

What are the pros of working at Qualfon according to real employee reviews?

"The option to work from home was great." ((in 48 reviews)); "great people to work with" ((in 46 reviews)); "Great benefits for temporary contract work during open enrollment periods." ((in 25 reviews)); "fun and 1 month training is good" ((in 24 reviews)); "The great coworkers I have that stand by innocently and are treated less than human by this BPO" ((in 19 reviews))

What are the cons of working at Qualfon according to real employee reviews?

"Low pay and other compensation" ((in 91 reviews)); "Low salary offered and not enough for my basic needs" ((in 73 reviews)); "They don't have HR Services in India and also having Poor management for great resources." ((in 60 reviews)); "have not seen or heard anything else these except our supervisors have told us not everyone will get a merit raise." ((in 16 reviews)); "Lack of professionalism from some upper management" ((in 13 reviews))

What are employees saying about Qualfon redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Qualfon redundancy and their outlook for job security at Qualfon in 2026.

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Qualfon

Qualfon Reviews

2.9

39% would recommend to a friend

(1,103 total reviews)

Doug Kearney

49% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,103 reviews)

Qualfon has an employee rating of 2.9 out of 5 stars, based on 1,103 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Qualfon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews

5.0

30 Apr 2026

Great remote work and supportive leadership, but benefits lack

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great to work from home Nice people Leadership was awesome

Cons

401k was less than others

5.0

24 Apr 2026

wfh job

Customer service agent

Recommend

CEO approval

Business outlook

Pros

great managers were very supportive

Cons

no cons great experience here

5.0

2 Dec 2025

Proactive

Customer service representative

Recommend

CEO approval

Business outlook

Pros

The pay is good so far.

Cons

None so far. The management is proactive.

Viewing 1 - 3 of 1,103 Reviews

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Reviews by job title

Great remote work and supportive leadership, but benefits lack

wfh job

Proactive

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