Q2 Software Reviews

3.6

58% would recommend to a friend

(537 total reviews)

Matt Flake

69% approve of CEO

48% positive business outlook

Q2 Software has an employee rating of 3.6 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Q2 Software employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

537 reviews
2.0
23 May 2016
Recommend
CEO approval
Business outlook

Pros

Q2 provides free coffee, tea, and other various drinks. They provide free fruit weekly and if you are lucky you might even be able to get food left over from big corporate meetings. Q2 gives out free shirts and other freebies that may keep you entertained. People are generally nice you might find some conversation within the walls. Sometimes you may get the opportunity to work from home via VPN, but do not count on this as Q2 just opened up a brand new building for hoarding its workers. Working from home is possible but highly discouraged.

Cons

Unlike the 4 or 5 star reviewers who can barely put together more than 3 reasons Q2 is a "great" company - I will go in depth into why you should avoid this company at all costs. Q2 really wants you to like the company; so much so that the first day on the job HR begins the indoctrination process of bragging about how amazing their corporate culture is and how EVERYONE loves to work at Q2. Q2 loves to gush about how they are "One of the best places to work" in Austin, but moral is at an all time low and all the best talent are leaving for better opportunities. Browse the Q2 Careers page and you will see an almost unbelievable amount of jobs listed - kind of strange for a company that prides itself on being such a great place to work. If you get a job at Q2 I suggest you work at being as mediocre as possible; let me explain - if you show any kind of talent or work hard, the resident 'slackers' and 'parasites' will take notice and rely on you to do everything. Do not work hard or you will need to work even harder to support the bottom of the barrel talent that surrounds you. You will be depended on and your 'co-workers' will cruise on your hard work. You will 100% not be rewarded for your hard-work, in fact, your immediate manager will probably despise you for 'Rocking the boat' and making them look bad by working harder then they do. Ah yes, speaking of management; you will probably be directly managed by a 'no talent suck-up sycophant' who is better at brown nosing than actually knowing how to do their job... or yours. Great managers know the three positions below them and two positions above, in and out - however, your manager will probably not know anything and will rely on you to know more than they do. These 'managers' only got their job for 'knowing' the right people and being a 'yes-man/woman'. You will probably hate your manager because they are so incompetent and lazy; but they will never be fired so don't even entertain that notion. The company as a whole is dysfunctional and it is an 'amazing' day if something is not broken - be it the service that Q2 provides or the internal corporate systems. Q2 likes to call itself an enterprise company with a start-up feel - this is just an excuse for the 1997 way of running a company as there is a definite lack of innovation or "getting with the times". If employed you will encounter people who absolutely love their job at Q2, be wary of these people as they are the 'parasites' I spoke of earlier. You will see these people constantly roaming the halls or lazy'ing about the companies 'Family Room' looking for leftover food scraps to stuff their faces with - all the while you will probably be working hard to meet a deadline and browsing LinkedIn and Indeed looking for a new position. You will hate the culture of Q2 because you will realize it is a culture of laziness instead of hard-work, same ol' same ol' instead of innovation, and 'we made it one more day' when it should be 'The future is now'. Beware of this company; those with talent have left or are in the process of leaving and the 'welfare' workers are hungry for more hardworking talent to come in and exploit. You will hate your life and you will hate this company.

avatar
Q2 Software Response
9y
Q2 values input from our employees and respects their opinions. We have been nominated and ranked by our employees as a Top Place to Work for the last 5 years in Austin and our annual internal climate review & our real-time peer to peer feedback tool are powerful and positive benchmarks about how the majority of our employees assess our culture. Both our business success and associated headcount growth are continuing to grow 30% YOY which allows us to offer our employees a culture fueled by engaged, motivated and dedicated team members.
1.0
1 Dec 2014

Terrible

Recommend
CEO approval
Business outlook

Pros

Not a lot. Cheap health insurance. Free snacks.

Cons

Anyone with even a basic knowledge of the tendencies of cult-like corporate culture will recognize these tendencies immediately upon their employment with Q2. From day 1 employees are told countless times by HR what a great place Q2 is to work at, as if that's not something you could figure out and decide for yourself. You're then put through upwards of ten separate orientation sessions in order to make sure you're aware of every aspect of the business--some of these sessions are useful, though most are not. You then give a presentation at the end of these sessions summarizing why you think Q2's mission is so important for communities. In your first few weeks here, you're also given a buddy to eat with so they can tell you even more about the company and how great it is. You are then sent to a lunch with a manager of a department you don't even work in so you can learn even more about why Q2 is great. Q2 is great because you don't have to leave for lunch--they have free coffee and apples and a mini market with sandwiches and salads. You don't have to leave to workout because they have a fitness center. You don't have to leave to help your community--they have committees for green initiatives and volunteer activities. You don't have to leave to see your friends because you'll make tons of new friends here. You don't even have to leave to buy new things because you are given hats, shirts, coffee mugs, backpacks. And on the weekends, you may not be here physically but you don't have to leave mentally because you can volunteer and play golf and go drinking with everyone from Q2, all while checking your work email on your company paid cellphone. Now just replace all of the "don't have to's" with "don't get to" and you'll see my point. A few examples of cult culture: 1. Our yearly meeting in January consisted of a, I kid you not, drum circle. Each employee was supplied a drum and led by an "inspirational" speaker who referred to all departments as "tribes" and all of the employees as "trust warriors"..... 2. Employees are not given the WiFi password to use on their personal phones unless they have a company phone. Anyone can have a company phone on the condition that they check their work email from it and are always on call. 3. Some managers require you to hang the company mission statement in your personal area (note personal area, not cube) so you never forget it. You may be quizzed on the mission statement at any time. If you still dont see this and work at Q2 now, just try to be different for a few days and see how it goes. Finish all of your projects on time or even early and leave at a decent hour, and you'll come to find your coworkers despise your sudden lack of commitment (even as you complete the same or even more work than them). Take some "paid time off" and actually take the time off, and don't check your email, and see how everyone's attitude towards you has changed for the worse since you left. Don't go to lunch with your coworkers or boss and spend that time as you actually want to, and see how fast they stop inviting you altogether, or even start heading out to leave while you're in the bathroom so they don't have to talk to you anymore. You'll either get my point by now and steer clear of this manipulative corporation or you'll scoff and keep drinking the kool-aid. If you enjoy extremely low pay, bad benefits, and have a complete lack of personal life then you'll really get along well at Cult2.

2.0
25 Jul 2021

Pretty Rough Place

Recommend
CEO approval
Business outlook

Pros

- People are great with the expectation of a few - Benefits are solid - Working fully remote has been great (though this should be a standard in general)

Cons

- Depending on what team you are apart of it really changes your view of the company - Work life balance drastically varies. Personally once 5 rolls around I'm off. Though I've seen Implementation Engineers working until 10 or 11 pm to make their client happy. - Management doesn't listen when you tell them about issues or if they do they don't try to fix them. - Management has no clear direction on where they are going or they don't communicate this to their workers. - If you attempt to fix issues yourself management will take credit for even if it was you original idea and you did the work yourself without guidance from your manager. - At the same time no one in management teams wants to take reasonability for any issues or problems and will let them fester to the point of employees quitting. - Certain teams have a higher turn over rate then retention rate. - Working between different teams is almost impossible. Not my job syndrome is a real issue internally. Even one of our clients saw this and told us about it in an all hands meeting (or some kind of client facing meeting). - Some managers have zero clue about the product they are supporting or even the right course of action to take. This causes these responsibilities to fall onto other team members. - Documentation on certain teams is almost zero and that makes learning the software even harder. - There is no training. The "training" is just job shadowing which doesn't even come close to covering enough. - Communication is a real issue. You have consistently bug people to get updates because normally they won't give them. - Job descriptions are lies or they don't seem to know what they are hiring for. - HR isn't your friend and will bully you into things you don't want to do then turn around and say that you have a choice. - Position I am in there isn't any type of career path. - A lot of jobs are going to India to save money. - Will buy a stadium, but will not invest into decent salary increases for us.

Viewing 1 - 3 of 537 Reviews

Glassdoor has 623 Q2 Software reviews submitted anonymously by Q2 Software employees. Read employee reviews and ratings on Glassdoor to decide if Q2 Software is right for you.