Promove Reviews

3.4

60% would recommend to a friend

(53 total reviews)

R. Lee Pritchard

87% approve of CEO

56% positive business outlook

Promove has an employee rating of 3.4 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Promove employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

53 reviews
2.0
9 Aug 2019

Don't Do It

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Alot of free lunch and food and beer etc. Bonuses can be great...if you EVER get them...which you most likely won't. Work culture makes easier to tolerate.

Cons

They get you with the amount of money you can POTENTIALLY make. You sit in an office full of people fighting over phone calls. Once you have the customer you can help them all you want, do back flips and find them deals for 8 months until they finally move in. If they do not write your name or PROMOVE on their application you get NO credit....no commission...no money...MOST companies offer BASE PLUS COMMISSION...Promove offers DRAW. Meaning if you don't make a certain amount then they pay you...but you have to pay it back from your next pay check. Hours are HORRIBLE. The WORST commission structure of all time. Draw is horrible.

1.0
13 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Because of the different kinds of people that you have to work with, you will develop great communication skills as well as sales tactics that can be beneficial in other jobs. You won't be afraid to pick up the phone and talk to people and your presentation skills can be really sharpened. Stick with the company for 2-3 years and when you start looking for other jobs, it will go a long way with other employers when they see you stuck around a 100% commission job (it will most likely mean you had some success there as well.)

Cons

Insane turnover. This is due to how often you're working, people you have to help, the ROI for the amount of time and work you put in. They lost even their best people a year or so ago due to this. 100% commission with a company that is pretty obsolete now. Their business model is primarily set up to have people come into an office to meet with you and go over all their property options (only properties Promove is affiliated with, hence part of the problem.) We're in an era now where people can get the same information online. They did build a small online team awhile back to work with this but it's not even close to being enough. You are forced to work with anyone with a heartbeat. So there will be several calls you go into knowing immediately it's going to lead to nothing and the person is a waste of time. As this continues to happen with each call, you are going to become more and more frustrated. 100% commission sounds like you can make a ton of money if you really do well but when you see you are working 6 days/week, you'll discover the ROI is terrible compared to most others. Bonus potential is laughable. Only the top of the top sellers get bonus money and it's hardly a bonus at all. Realistically, probably 3/4's of your money will be made during the summer when everyone's (with actual money,) lease is up. The rest of your time you're working with people who can only spend $600/mo The breakdown: When a lease is signed, Promove get's 50% of the first months rent and a Property Specialist will get 16% of that half. Ex: Lease is $600/mo. Promove gets $300 and 16% of that = $48 for you. Enough said. But I'll even use the summer when it's the best time (by their standards) Ex: Lease is $1800/mo. Promove gets $900 and 16% of that = $144. Not that great either, especially when this hardly happens. They will try to sell past this 2 different ways. The first is churn and burn. The more people you help, the higher potential of making more money (duh.) The other is the property bonuses. This is where the money can be good but unfortunately the team that is in charge of getting these is terrible now. The property bonus breakdown is you get 32% of that bonus (if you hit their minimum number for a "promotion" for the year, it goes up to 46%.) So going back to the summer example where you made $144 on the lease. Throw in a $500 (ranges from $100-$500,) property bonus. 32% get's you an additional $160 for a total of $304. This would make the job worth while but the problem is, those big time leases and bonuses are very rare. You're stuck with those $600 leases and possibly a bonus. And you have to pray they did refer you and don't move because if they leave within 90 days (I may be wrong on how many days,) for any reason, they take that money back out of your paycheck! So long story short, to possibly hit $100K for the year, you need to avg. 20 placements/2 weeks for around $200/lease. TRUST ME, very few accomplish this or even come close to it. Heck to get around $75K, you have to have the same amount of leases/2 weeks and avg $150/lease.

avatar
Promove Response
10y
Thank you for your feedback. We strive to provide an unrivaled work experience for our staff as well as exemplary service to our customers. PROMOVE is a sales-based company, providing a free service to a wide variety of renters in Atlanta. Our customers have a range or search criteria and budgets to be considered, and we do our best to accommodate those expectations. We assist both renters needing budget conscious apartments and those needing the newest luxury high rise. Our service is far from obsolete; that’s pretty clear based on our handling of over 10% of apartment leases in metro Atlanta (and growing) along with 91% 5 star customer satisfaction rating and a high rate of repeat of customers and referrals. We service70% of our customers online via both our store personnel and our growing dedicated online division. We are making ongoing significant investments in the online customer experience and CRM tools to help our people close. As with all sales jobs, the close rate isn’t 100%, but it is competitive and increases dramatically as our people gain experience and add more value to their customer searches, well beyond simply providing a list of apartments. Sales and commission positions naturally require more time on-the-job to be available for customers. In an effort to make the position more rewarding for our employees, our sales compensation and sales bonus plans were overhauled in early 2015 which increased both take home pay and benefits. More than 25% of our sale staff received month and quarterly bonuses last year. Also, as of December 2015, our average revenue generated per lease increased 20% over the prior year, largely due to an increase in “property bonuses”, which has further increased earnings potential. While it sounds as if PROMOVE wasn’t the best fit for you, we do have many tenured and successful sales representative as well as tens of thousands of happy customers. As always, if there’s anything we can do to improve the experience for our staff or customers, we are all ears. Thank you again for your service and feedback.
1.0
24 Nov 2015

Potential

Recommend
CEO approval
Business outlook

Pros

-A good place to gain experience sales experience. -Very Laid back office environment -If you do not make enough commission to equal the equivalent of $10 per hour worked, PROMOVE will Loan you money so that you will have to pay check.

Cons

-No Drug testing - Few people work for the company for more than 1 year. - Every property specialist / Leasing consultant will 6 days a week & 48 hours per week. -There is no system in place to guarantee payment of commission. -Promove works with less than 5% of all rental properties in the Metro Atlanta area, ~80% of clients will lease with a property that does not work with Promove. -Commission payments can be reversed at any time. -There is no direct number that your clients can call to reach you to leave a voicemail. All phone calls will be re-routed after after 3 rings and will go to someone else. -In the interview they say medical benefits will be provided free of cost if you perform well, what they don't say is that only the top 10% will receive benefits.

avatar
Promove Response
10y
Thank you for your input; we appreciate all feedback from our current and former employees. PROMOVE is a performance based company where much time and resources are invested in training the sales team. The Property Specialists who focus on doing well in training and invest the time to apply that training will naturally see more success, and therefore make more money. In any sales position, product knowledge is among the keys to success. In the real estate market - specifically one that changes often, like Atlanta - sales professionals must gain the necessary product knowledge in order to succeed. PROMOVE works with over 275,000 rental units in Atlanta and our top sales reps earn more than $75,000 per year. It’s unfortunate that you’ve gotten some misleading information and we welcome the opportunity to meet with you to clear up any confusion. Additionally, we are open to any suggestions to both training and compensation to ensure our teams are successful. While it seems the position may not have been a good fit, we certainly don’t want any employees to leave with a negative perception of our company. We encourage you to reach out to a manager, to HR, or to the President with any other concerns or questions.
Viewing 1 - 3 of 53 Reviews

Glassdoor has 66 Promove reviews submitted anonymously by Promove employees. Read employee reviews and ratings on Glassdoor to decide if Promove is right for you.