PlusDental Reviews

Micromanaging Blaming culture Very short term thinking with no feeling for employees Very selfish ceo The good people are leaving

There is a lot of company self praise, beautiful promises to the employees in the beginning. We were supposed to have unlimited home office days, but now being pressured to come to the office. First time I got to the office (I never saw my manager outside of Zoom) he did not have to politeness to even get out of his seat and introduce himself or just say hi, allthough he is passing our desks when going for smoking breaks. Don't get fooled into thinking it is not all about the money and your not a number here. We help patients really well up to the point where they purchase the treatment. Than we are so understaffed that we hardly have time to answer serious medical requests. Instead we are supposed to spend our time reminding people to go to their first appointments because that will bring in the money. One day to the next half of certain teams were fired because the companies targets are not reached. Management is overly focussed on numbers, lots of time spent talking about the stats instead of making simple improvements that will improve employee or customer / 'patient' experience. The 'award winning' feedback cycle consisted of 1 word, not even joking, litterally one word of feedback written on a form after months of working there. Like, that is the amount of time they take for their employees on the bottom of the company. All in all I think PlusDental is presenting themselves really pretty and humane to the outside but once you get in, it is just another big corporation. Not that good for your mental health.