Pine Street Inn Reviews

You accrue time off and have to use PTO to take off on holidays (which is mandatory to take off for non-essential ie shelter workers), meaning that if you start in the Fall then you will have no real PTO because it will all go to the holidays as soon as you accrue it. I had to take time unpaid to visit my family (16 hour drive) for a week at Christmas, then again in May for my brother's graduation. There is little opportunity for growth in the role. 30 min lunch breaks are unpaid. HR is terrible. I moved across the country because I was supposed to start on August 21, then they wouldn't let me start until Sept. 11. They (Allegra Grant) didn't tell me this until the Friday before I was supposed to start. When my position was terminated I applied for a transfer, interviewed for the new position, then a month passed and I never heard back from them and HR told me it was my fault for not calling to ask if I got the job??? It was horribly mismanaged, they wouldn't write up any paperwork/offer letter until I verbally accepted the job on the phone, and would not communicate anything via email. I also got covid and had no sick time so I had to take another week unpaid.

Leadership is passionate about the mission and cares about the staff, but execution falls short. Communication at the senior leadership level is dysfunctional-- advice from front-line staff and middle-level managers is not heard or acted upon consistently, and follow up with decisions is slow and incomplete. Leadership is uncomfortable with answering direct questions and doesn't follow up in response to necessary criticism and suggestions, so internal decision-making and accountability is lacking. Staff leave because they don't feel heard or because they're told that their input is important but then no action is taken, and in the meantime they have to do increasingly more and more with less and less. It's disrespectful in impact, if not intent. Supervisors on up (and all salaried staff) work extremely hard and put in very long hours, but there isn't a consistent culture of Directors and VPs making sure that their staff can take the time off they are owed, and too many people lose time at the end of the year.