Does Pilot Freight Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Pilot Freight Services employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Pilot Freight Services. This rating has been stable over the past 12 months.

How satisfied are employees working at Pilot Freight Services?

36% of Pilot Freight Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pilot Freight Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Pilot Freight Services?

Customer Service Representative (19) , Operations (9) , Customer Service (6) , Account Executive (5) , District Manager (5) , Area Manager (4) , Independent Contractor (4) , Operations Manager (4) , Administrative (3) , Assistant Manager (3) , Driver (3) , Logistics Coordinator (3) , Manager (3) , Operations Agent (3) , Sales Representative (3)

What are the pros of working at Pilot Freight Services according to real employee reviews?

"it is fun and people are nice" ((in 20 reviews)); "Great benefits" ((in 15 reviews)); "Chris the manager is a great leader." ((in 4 reviews)); "Remaining legacy employees are great hardworking people." ((in 4 reviews)); "Upper management does not micromanage." ((in 3 reviews))

What are the cons of working at Pilot Freight Services according to real employee reviews?

"Bad management, very hot and a lot of physical labor." ((in 16 reviews)); "Low pay brings in lower caliber employees" ((in 12 reviews)); "Improper training" ((in 6 reviews)); "Lack of leadership from the department." ((in 4 reviews)); "Communication was lacking between employees and management" ((in 4 reviews))

What are employees saying about Pilot Freight Services redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pilot Freight Services redundancy and their outlook for job security at Pilot Freight Services in 2026.

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Pilot Freight Services

Pilot Freight Services Reviews

Compare reviews

3.0

36% would recommend to a friend

(214 total reviews)

Gordon Branov

42% approve of CEO

33% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.0

Compensation and benefits

2.8

Career opportunities

2.7

Culture and values

2.7

Work/Life balance

2.5

Senior management

Pilot Freight Services has an employee rating of 3.0 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Freight Services employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

214 reviews

2.0

26 Jul 2025

Better than being homeless

Assistant manager

Recommend

CEO approval

Business outlook

Pros

A decent paycheck Decent insurance

Cons

Zero work life balance. No ability to hold employees accountable. No opportunity to advance unless you're buddy with upper management

4.0

12 Jul 2025

Not a bad place to work

Domestic coordinator

Recommend

CEO approval

Business outlook

Pros

Fast paced Fun people Relaxed dress code

Cons

Not a lot of opportunity to move up

5.0

27 Mar 2025

Great company

Customer service

Recommend

CEO approval

Business outlook

Pros

Good teamwork, everyone helps everyone. The schedule was what I needed and never had any issues with it

Cons

Not many if any at all

Viewing 1 - 3 of 214 Reviews

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Jobs at Pilot Freight Services

Independent Contractor/Home Delivery

Independent Contractor/Home Delivery/Final Mile

Independent Contractor/Home Delivery/Final Mile

NON CDL DELIVERY DRIVERS HOME DAILY!!

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Reviews by job title

Better than being homeless

Not a bad place to work

Great company

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