Does Phone.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Phone.com employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Phone.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Phone.com?

35% of Phone.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phone.com 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Phone.com?

Customer Service Representative (12) , Inside Sales Representative (2) , Software Developer (2) , Technical Support Representative (2)

What are the pros of working at Phone.com according to real employee reviews?

"Great benefits" ((in 12 reviews)); "There are still some great people working in Poway (and Newark), and some of the new people are probably pretty cool too" ((in 5 reviews)); "Decent coworkers" ((in 3 reviews)); "Free food, phone service and healthcare" ((in 3 reviews)); "The work is interesting, the people are genuine, and the culture is supportive and accountable." ((in 2 reviews))

What are the cons of working at Phone.com according to real employee reviews?

"Managers have got no experience or training." ((in 4 reviews)); "that is a reflection of poor leadership." ((in 4 reviews)); "The pay is low and they will send you an old Windows computer that was consistently having problems." ((in 4 reviews)); "Anyway, don't learn the hard way, you won't (most of the time) because upper management fails strategically when it comes to company development, therefore individual development is heavily affected." ((in 4 reviews)); "Extremely busy work environment." ((in 3 reviews))

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Phone.com

Phone.com Reviews

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2.8

35% would recommend to a friend

(64 total reviews)

Ari Rabban

51% approve of CEO

41% positive business outlook

Ratings by category

3.2

Work/Life balance

3.1

Compensation and benefits

2.7

Culture and values

2.6

Senior management

2.6

Career opportunities

2.4

Diversity and inclusion

Phone.com has an employee rating of 2.8 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Phone.com employee rating is 22% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

64 reviews

2.0

9 Sept 2016

Paid the bills

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Snacks and drinks in the kitchen. Catered lunch some Fridays. Decent coworkers

Cons

Management has gone down hill. The company as a whole as gone from team oriented, to stabbing each other in the back to keep HR eyes of you and on someone else.

2.0

27 Nov 2015

Feeling lost

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Sense of team, good atmosphere, great benefits, opportunity to work with interesting customers and staff. Interesting product, when it works.

Cons

Almost half of the staff resigned or was fired in the last 2 years. Continuous problems with service stability. Upset customers. Major disagreements between management.

2.0

30 May 2015

Used to be a great company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

This is an incredible team of people to work with. Everyone is really smart, cool to hang out with. Free lunch on Fridays. Full health benefits and 401K. Good pay.

Cons

New upper management (one person in particular) making too many changes for no reason. Lots of lies, lip service and back stabbing. Constantly changing priorities. Most of the IT department has left in the past year. Read the employee handbook and intellectual property agreement before signing them. Read them before giving notice at your current job. Used to be able to work at home. Used to promote from within. Used to bring dogs to the office. Used to be a fun place to work.

Viewing 1 - 3 of 64 Reviews

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