Phoenix NAP Reviews

3.5

70% would recommend to a friend

(59 total reviews)

Ian McClarty

71% approve of CEO

63% positive business outlook

Phoenix NAP has an employee rating of 3.5 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix NAP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

59 reviews
1.0
15 May 2013

Kids with Money

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch, decent benefit package. Well funded due their sister company (which is why it was built) that makes most of their money from porn website billing (CCBill).

Cons

What they want one day quickly changes the next. Honesty is not a core value for their management team and there is no loyalty. None of their opperational management team has any business experience outside of this employer as they started as entry level employees and worked their way. The CEO is a chiropractor turned business man who'd rather fly around the world courting porn stars than tending to his business

3.0
5 Apr 2017

Depends on the department and leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I had great opportunities to grow from entry level call center support to Director level. Free lunch is nice - especially for lower-paid employees. Some management teams will listen to new ideas.

Cons

It is all hit or miss. Depending on your chain of command. The owner is a very smart man who knows a little about all aspects of the company - but gets very hyper-focused on micromanaging issues, productivity is much lower when he was in town. He needs to LEAD ("what") and let his staff manage ("how"). There is very little trust. Their sales team has very little direction. Life-work balance and HR are neglected. Too many managerial promotions without leadership instruction. 4 hours of training doesn't cut it. Not all managers will mentor. President is very hit or miss on policy enforcement. A lot of blatant favoritism.

2.0
3 Jun 2020

Undignified and Hostile Work Environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent Benefits, daily prepared in house meals, good people to work with

Cons

Upper management is just awful. You are constantly walking on eggshells and afraid to do your job, always finding yourself in a lose-lose situation. Upper management creates a hostile environment. If you try to make any recommendations for change you are blown off and ignored. It is a very tense work environment where one slip could cost you your job.

Viewing 1 - 3 of 59 Reviews

Glassdoor has 59 Phoenix NAP reviews submitted anonymously by Phoenix NAP employees. Read employee reviews and ratings on Glassdoor to decide if Phoenix NAP is right for you.