Peppercomm Reviews

There is no structure or organization at the company as it stands. Team leads blindly say yes to any and all client requests, and then look to their thin mid-level and junior staff to make it happen. The only reason autonomy is given is to delegate the brunt of the work down as far as it can go – there are no learning opportunities accompanying the responsibility given. Contrary to the previous review, it’s actually pretty difficult to skate by with minimal effort, because there is more work to do than a staff double Peppercomm’s current size can handle. Since last year’s agency split, no investment has been put into the staff. The previous review here also claims that a small few “soured” the culture, but the reality is that Peppercomm split and forgot how to take care of its employees. Those who try to speak up are marked as problems by management or ignored. Morale is at an all-time low across the agency (not just among the people speaking up), and there is no effort to foster culture outside of the high-level employees who leave early to go to happy hour together. No team building. Few company events. Peppercomm was allegedly a family at some point, but things have clearly changed. There’s more to say about the toxic culture of gossip and backstabbing (just look at, you guessed it, the previous review) but I’ve hopefully said enough to get my point across. Please don’t work here, the recent string of bad reviews are no coincidence.

What can I say that hasn't already been said? If you want to work for people who have even the slightest amount of empathy in them, then please look elsewhere because you absolutely won't find any of that here. You won't find a warm culture at Peppercomm. You won't find innovation there. You'll definitely find some of that slimy grime that PR used to have back in the 80's and 90's. Sure, it's place to get a decent paycheck, but only if you're willing to sacrifice your dignity and sanity. This is not an exaggeration: staff created a "crying closet" in a supply closet by the elevators. It was used weekly. I consider myself a smart cookie and someone who really wants to do a good job, but I just couldn't deal with the insanely unrealistic demands and constantly changing whims of account leaders. Expectations were hardly ever made clear, and then when things blew up on accounts it was never the leader's fault. Leadership doesn't have a backbone and didn't ever support their staff when dealing with clients. I wasn't trusted to use my brain because everything had to be done "the Peppercomm way," a.k.a "just do it this way because it's the way we've always done it." There were LOTS of issues at the lower level and there's no one at Peppercomm to actually advocate for you. I'll give you a fantastic example of what you'll deal with at this "agency." At one point I was on 11 accounts - yes you read that right. What was the response when I flagged this issue in my workload? "Peppercomm is a family and we all just need to dig deep and come together as a team." Which is funny coming from a leadership team that left by 5pm or earlier, leaving people like me in the office until 8 or 9pm every night. I'd never complain about working long hours for a leader who would be willing to do the same. But that's not what you're going to sign up for if you work here. Again - zero empathy. Please for the love of all things that are holy - ignore all the recent fake Glassdoor reviews because it's clearly the leadership team doing some ridiculous damage control. Trust your gut and trust the dozens of other reviews on here that have been saying exactly what you just read from me. Do yourself a favor and avoid this place because working here would be just as pointless and idiotic as trying to nail Jello to a tree. Basically, run for the hills - this place is an absolute dumpster fire.