Parts Express Reviews

3.9

65% would recommend to a friend

(21 total reviews)

Jeff Stahl

88% approve of CEO

57% positive business outlook

Parts Express has an employee rating of 3.9 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

21 reviews
1.0
27 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Easy work, little to no actual management of projects, flexible to a point of insanity. Great place to settle when you have no other options. :)

Cons

No investment in the people. Toxic atmosphere. No room for advancement. The handbook title should be "Different Rules for Different Fools" ... and there are way too many rules. The benefits are a joke! Many people have left because they couldn't afford to insure their family there. As another reviewer mentioned... it's a boys club.... where no one's opinion matters and where experience and common sense are ignored.

1.0
18 Jan 2020
Recommend
CEO approval
Business outlook

Pros

First, I want to say I posted this review after seeing all the recent POSITIVE reviews from what looks like an organized attempt by the company to stem the tide of negative reviews. I simply want others to know what I have experienced. Location, Location, Location: My drive time to work is less than 20 minutes in the worst traffic. Plowed Parking Lot: Most often this is done before I arrive at work. Friends: They say lasting friendships are formed when "under fire". I have to agree. 401K: A positive thing and the market seems to make it even more positive

Cons

1) Poor Management Practices: Every single day I see examples of management acting poorly. They are always sneaking around and planning behind closed doors, rarely including those that are responsible for the project or task being done. 2) Intimidation: From the very top of the company down to lowest management, I have seen employees chastised, harrassed and ridiculed. Snide comments are often made. I have never heard a single bit of encouragement given. 3) No Real Plan: Maybe there is some top secret plan that employees aren't aware of, but there just seems to be NO DIRECTION at all. At my level I would think that there would be quarterly or monthly meetings to discuss the progress of any plan. Nothing aparently exists. We all work every day doing what we "think" will help the company grow. 4) Health Insurance: I must depend on my SO for coverage.

1.0
8 Feb 2018

Unprofessional environment, awful management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Job security (it's about impossible to get fired), PTO is adequate, pay scale is mostly on par with industry standard

Cons

Job security is only good if you want the job. This place is littered with bad employees, bad attitudes, and poor work ethics. This is tolerated and no discipline is ever handed out. The few good employees are worked to death and are expected to pick up the slack for others. Management is awful. They are prone to frequent swearing, bullying, and manipulation. Temper tantrums are commonplace. Despite claims of fairness, they are anything but that. They turn a blind eye to the issues within the company and refuse to address employee-related problems. So many people are blood relation to management and are not held accountable for their actions. The human resources department is powerless, inept, or both. The handbook is absolutely useless and is not followed or enforced, unless convenient to do so. This all creates a hostile and unprofessional work environment. Beyond the issues with the workplace environment and management, there is very little training, very little opportunity to move up, and very little earning potential. Raises are rare and don't even cover cost of living increases. The few pros of this job are vastly outweighed by all the cons you will have to put up with as an employee here.

Viewing 1 - 3 of 21 Reviews

Glassdoor has 21 Parts Express reviews submitted anonymously by Parts Express employees. Read employee reviews and ratings on Glassdoor to decide if Parts Express is right for you.