PROS Reviews

4.1

81% would recommend to a friend

(720 total reviews)
avatar

Jeff Cotten

65% approve of CEO

65% positive business outlook

PROS has an employee rating of 4.1 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PROS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

720 reviews
1.0
9 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Great draws and salary. good image and success in the travel and transportation markets. The enterprise market doesn't care. They have nothing that differentiates.

Cons

PROS is a train wreck! They pay well but leadership is the most ineffective I have ever been associated with. They lost the only Enterprise software sale executive, their SVP of Sales because he saw the writing on the wall. Don;t makle your numbers in North America? Change the messaging so you buy time with the investors...not happy with sales results, add hours of internal paperwork to inform executives that have no clue and in fact =, their impact is to ruin, delay or minimize the opportunities they are asked to help. You can't expect "parts pushers" to understand enterprise software sales but I guess buying PROS makes you an expert on selling Pros. N O T Territory's are a mess...Lets get the most inexperienced to choose accounts that have no possibility of success...treat the prospects like idiots, demean their requirements as unimportant and spend hour after hour trying to get resources aligned to the campaign and watch them do it their way anyway and fail over and over

2.0
23 Aug 2015

This ship is sinking.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good place to start your career. Lots of great people, willing to answer questions and help you learn. Relaxed work environment. Decent pay and benefits. Some good middle level managers.

Cons

Struggling leadership, vague vision for company direction. A service corporation posturing as a products company. Very hierarchical, autocratic management structure. Lots of managers, directors, and vice presidents versus individual contributors. You will be told to get something done with few guidelines and vague expectations - then told to redo it at the last minute. Zero work / life balance. Be ready to work 50-60 hour weeks because of poor planning by management. Top performers put in a lot overtime and receive no meaningful recognition (raises, bonuses, etc.). Nearly impossible to get a promotion or change roles.

2.0
8 Jan 2019

Anonymous

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people i get to work with are great! They’re smart, talented and overall, easy to work with.

Cons

Don’t be fooled by all of the glowing reviews. We are asked to write them to make the company look better. The truth is that the top executives are all good buddies & most of them have worked together a long time. They look out for each other & it’s fine to be ineffective, because if you’re in the club, it’s all good. In my 10 years here, I’ve watched senior leaders do mediocre work & get moved to other, bigger roles. HR is a great example. The leader has been in several other roles and knows nothing about HR and the department is in turmoil, but he’s in the club. He’s not going anywhere, no matter what he does. There are others, as well. Meanwhile, other good leaders that aren’t in the club don’t go anywhere. The favoritism is blatant and takes away from an otherwise great culture.

Viewing 1 - 3 of 720 Reviews

Glassdoor has 793 PROS reviews submitted anonymously by PROS employees. Read employee reviews and ratings on Glassdoor to decide if PROS is right for you.