Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      PBS Systems

      Engaged employer

      PBS Systems Reviews

      2.9

      52% would recommend to a friend

      (176 total reviews)

      David Bradley

      58% approve of CEO

      52% positive business outlook

      Ratings by category

      3.4

      Diversity and inclusion

      3.0

      Culture and values

      3.0

      Career opportunities

      2.9

      Work/Life balance

      2.8

      Compensation and benefits

      2.6

      Senior management

      PBS Systems has an employee rating of 2.9 out of 5 stars, based on 176 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PBS Systems employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      176 reviews
      1.0
      29 Apr 2021

      Entry level basic jobs. Use it for experience and move on.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Anyone can get hired and I mean anyone. However, One thing they do and I commend them for it is they do a fantastic job of being extremely diverse. No prejudice.

      Cons

      LOTS! Where to start...... Let’s see, they hire entry level people for just about every role because nobody with superior skills would take a job here unless they had no other options. (Myself included in that) Management is a complete joke. Qualifications to become a manager....., skills - nope, talent - nope, tenure - nope. Friends / family - yup! The turnover is tremendous outside of management and the overall compensation is abysmal. They are on the extremely low end of benefits and compensation. This is an ok place to start your career but if you have any skills or are even average in your abilities then there’s plenty of better places to have a career at. This company has the most basic medical and dental plan I have ever seen and they only cover half the premium so be prepared to shell out $150/mo for benefits if you have a family but then understand that the coverage they have chosen is extremely basic. I’ve never seen another B2B company make their employees pay half for medical coverage. (Though I’m sure they exist but definitely not a company I would want to work for) if a company doesn’t offer adequate medical coverage or benefits would you say they really value you as an employee? They offer $40/day meal allowance if you spend the night but if you travel for the day and are gone 16 hours, too bad. They make you pay for half of your work assigned laptop. They only offer $0.40/km for mileage and they make you pay for your own company branded clothing. Want company matched retirement options?..... don’t look at PBS then. They don’t offer it. They’ll have you on the road 4 weeks a month but tell you 2 weeks is all that is expected when you’re interviewing. You’ll be at dealerships for upwards of 12 hours a day with no added compensation. Quite literally, not only one of the the worst companies to work for in any industry but especially in the DMS space. There are other DMS companies out there bigger, better and more well managed than PBS. I suggest researching them and then applying. (Psssst, I work for one of them now and they are 1000% better than PBS in my opinion.)

      avatar
      PBS Systems Response
      5y
      Hi there, This review is quite worrisome, as we genuinely feel bad that anyone that has worked for PBS could ever feel this negative while they were working for the company. It seems that you have had some expectations that management has not met. Even though PBS has a very family-oriented culture, this does not affect the hiring or promotion process. We value each individual and want the best for their career advancement. Every employee is hired after numerous interviews and careful consideration of individual merit, experience and potential, along with previous experience. We recognize that being an onsite staff member can be tough, mainly because you are one of the main contacts for clients while they are transitioning to our software. Install roles aren’t for everyone, but PBS has many employment opportunities available. Our travel allowance is not stagnant and is tied to staff accreditation and training to ensure our customers get the best support available. As for reviews on GlassDoor, we can clarify that PBS does not post “fake” reviews. All of our reviews are submitted freely by either current or former employees. We take reviews very seriously and believe them to be essential for us to know how employees feel about the business and their roles. Regardless of positive or negative feedback, our goal is to engage with reviews, to ensure that as a company, we are equipped to best support our staff. Currently, we are in the process of re-establishing our employee benefits package with a different provider to ensure that employees receive the best benefits. I strongly recommend reaching out to hr@pbssystems.com to let them know about your personal experience. If you don’t feel comfortable reaching out to HR, please reach out to your previous Manager, a Director or VP to discuss your experiences while working at PBS. Thank you. Kira T - Communications Administrator
      1.0
      1 May 2018

      Stay Away

      Support services
      Recommend
      CEO approval
      Business outlook

      Pros

      Not much great things to say about this place.

      Cons

      Read the actual review rather than the fake one. All these are written by their managers to get you in. One of the worst family business in Calgary. Lots of favoritism and ONLY their family/friends will get the big money. Regular employees means nothing to them. Don't get sucked in.

      1.0
      3 Dec 2022

      Terrible experience.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Job security. This place is so short staffed that showing up is enough to keep your job.

      Cons

      PBS does not care about their employees. They've done away with employee bonuses, yet executives still get fat annual bonuses and all expenses paid trips. Pay at PBS is remarkably lower than industry standards, and raises are nothing more than cost of living increases, less if you are not outstanding. Discussing salary is strictly taboo, which is how it stays this way. The new PBS retirement plan has no company matching, so it is just a forced employee savings plan. When hard-working employees ask for salary reviews, they are given budgeting advice instead. If you want executives to know your personal business, chat with the employee relations team where nothing is confidential or compliant. PBS can't keep an accredited HR manager for more than a few months before they quit or go on forever leave. Installs will work you to exhaustion, and you will not be adequately compensated for the work, the travel, or given the training or support you need. When the company motto is what happens on an install stays on an install, they mean don't tell the Labour Board. Turn over is so high here that you should expect to travel at least twice the amount you agreed to and prepare to burn out. PBS is the most toxic work environment I have ever been in. I'm tired of watching directors and other executives treating teams absolutely appallingly with no corporate reprimand. If management gets results, the company turns a blind eye to their methods, and employee complaints for terrible treatment are ignored. And no, I won't talk to employee relations. It's a team pretending to be HR, and I've heard their gossip. I know because I've tried, and so have my peers. When I give my notice, we can chat during my exit interview. Oh wait, PBS does not do exit interviews. Because PBS doesn't care about their employees.

      avatar
      PBS Systems Response
      3y
      Hello, this is Shelly Scott, Vice President with PBS Systems. I am disappointed that your current work experience here is negative but welcome the challenge to work with you to improve it. As a growing organization, PBS is faced with unique challenges every day, but at the heart of PBS we are a PEOPLE company, which is why I wanted to personally respond to your review. We have an opportunity to make things better, and I welcome that challenge. I have opened a few inquiries with different teams based on your review, but there are also several items you have listed that I can help you better understand if you are willing to discuss them with me. If you are open to a discussion, please reach out to me personally via MS Teams chat. We can arrange a face-to-face meeting if that is your preference. Thank you for your years of service at PBS.
      Viewing 1 - 3 of 176 Reviews
      Related searches: PBS Systems jobs | PBS Systems salaries | PBS Systems benefits | PBS Systems interviews
      ReviewsPBS Systems reviews

      Glassdoor has 178 PBS Systems reviews submitted anonymously by PBS Systems employees. Read employee reviews and ratings on Glassdoor to decide if PBS Systems is right for you.