Unfortunately, my experience ended on a disappointing note after a change in management. Communication from new leadership and the regional director was extremely limited, and concerns were not addressed directly or professionally.
It became clear that decisions had been made before transitions were complete, and staff who had been there prior were dismissed for reasons that did not align with previous performance or expectations. The process lacked transparency and professionalism.
I believe there is a significant disconnect between upper leadership and day-to-day operations. It would be beneficial for executives to observe how centers are run during normal operations rather than only during scheduled visits and without directors following their every move.
This had the potential to be a positive workplace, but leadership practices ultimately made it difficult to succeed.