Optimizely Reviews

4.0

73% would recommend to a friend

(573 total reviews)
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Alex Atzberger

79% approve of CEO

67% positive business outlook

Optimizely has an employee rating of 4.0 out of 5 stars, based on 573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optimizely employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

573 reviews
1.0
28 Jan 2021

A wellspring of mediocrity and incompetence

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Backed by private equity with deep pockets. There are also some genuinely smart, talented people in the lower ranks who are probably undervalued and underpaid.

Cons

Optimizely was acquired by Episerver in 2020, and within months everyone that made Optimizely what it was, left. The leadership team broke their new toy as soon as they got it. Perhaps the weakest leadership team I've ever seen at a company this size. They love to articulate their market vision, but don't know how to achieve it, let alone run a business. The company has no regard for talent, only headcount and budgets - it's a "mini-SAP". The majority of the c-suite lacks credibility and operates by: - Blaming others and outside forces for adversity that is self-inflicted, rather than examining what is happening within their walls - Using intimidation and aggression in private settings to bully or guilt employees for being unhappy - Using the company as a vanity project for self-promotion and inflating egos - Responding to turmoil and change by repeating marketing statements, rather than listening to employees. - Pretending marketing is a product strategy There was speculation they were actually looking to drive attrition, rather than terminate people. Meanwhile, there are no talent-management practices such as levels and reviews. They pay below industry rates, lowball on promotions, and make up for it by giving people meaningless titles. There are lots of "Directors" with one or no direct reports. Finance drives all company decisions. The technology is outdated, and not pointed in the direction the market is heading. Even Microsoft is abandoning the "Microsoft Stack" in favor of open source. There's zero, I mean zero, innovation. All-in-all, this place suffers from the legacy of Ektron/Episerver, people who have worked there as their only job for too long. They are resistant to change and outside ideas because it threatens their position and shines a light on all the dusty, worn aspects of the business that have been neglected and really should have been changed years ago.

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Optimizely Response
5y
It is disheartening to read your review, especially of the executive leadership team. We have made key decisions as a leadership team to support growth with investments in key areas of the business, particularly to drive innovation. While 3 of the executives have an amazing track record of experience from SAP, we believe this is a positive to support the company's growth and scale. Having come from SAP, I can personally share Optimizely is night and day from SAP! The business results & people's satisfaction ratings are strong (as measured on year end results and latest survey). We are now implementing a job level system to build out career paths & have implemented a company wide OKR system to support employees success. We wish you much success in your future endeavors.
1.0
2 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Some people are great to work with. That's it!

Cons

The direction of our focus shifts like the wind here. You don't have time to be successful with one initiative before it's changed on a whim. That may be happening everywhere due to job instability in tech. But some of these leaders are just plain toxic and mean-spirited. I've never been in a meeting (at other) companies where I've heard one of the execs talking so much crap about lower level employees. You have no understanding of what many of these people do, yet you offer no constructive criticism. Just malicious bullying. Pay sucks. Other tech companies pay twice what we do. You're either micromanaged to the point of exhaustion or essentially "left on read" when asking about your next assignment. There's no in between. Thinking of applying here? Run, don't walk the other direction. There were global layoffs, followed by a mass exodus. Yet they think sales team is the reason they're failing. Look at the men in the mirror, C-Suite. You're why!

1.0
18 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Friendly people and direct managers Focus on customers and partners

Cons

Layoffs at the first sign of trouble. Senior Leadership prioritizes product and customers over people. Anything about people is just lip service.

avatar
Optimizely Response
1y
We take organizational changes very seriously and understand how difficult they can be. As a last resort, there are times when a role is no longer needed due to shifts in strategy, skill requirements, or financial plans. These decisions are never made lightly, and we approach them with deep consideration. Throughout these situations, we ensure that impacted employees are treated with empathy and respect. While financial diligence and strategic decisions are vital to our success, we remain focused on supporting our employees through these challenging transitions.
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Glassdoor has 624 Optimizely reviews submitted anonymously by Optimizely employees. Read employee reviews and ratings on Glassdoor to decide if Optimizely is right for you.