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Optimal Wireless

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Optimal Wireless Reviews

3.0

39% would recommend to a friend

(26 total reviews)

Donald Vance

49% approve of CEO

27% positive business outlook

Optimal Wireless has an employee rating of 3.0 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimal Wireless employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

26 reviews
1.0
22 Dec 2021
Recommend
CEO approval
Business outlook

Pros

None at all. A paycheck and that is it.

Cons

Micromanagement is a serious problem. Extreme sales quotas that increase every time you meet them, only to make it increasingly difficult to reach commission, until you inevitably don’t.

2.0
19 Apr 2018
Recommend
CEO approval
Business outlook

Pros

I love working with phones and helping people with phones. This job is a great learning point for you to do this. It is fairly easy to get hired, and after training, you're right out on the sales floor. It's cool, for a little bit...

Cons

If you are stuck in a slow, stale store like I am right now, you will actually lose your mind. Optimal in my city seems to think that flooding the city with Crickets will get more money in, when literally half of these store are dead and there is nothing you can do about getting business in. There's a store less than a mile in every direction from my current one, so it is never the first store you see. Management here is just so poor. They seem like they don't have answers for anything, and there's only two managers for the entire texas region I'm in (at least 20 stores). It can be strenuous to get in contact with management over any little thing. Recently I requested to swap shifts with my coworker, he worked the evening, and I worked the morning. There should have been no reason to deny this, but they took their time (5 days) after relentlessly trying to contact them to finally tell me that its against company policy. I'm really gonna check and see if that's the case, or if that's what they told me due to pure laziness. Our cases at our area are THIRTY DOLLARS. They expect you to sell accessories to everyone and sell iPhones and other flagship phones, when we don't even carry cases for all of our phones, and literally overprice them to where even a toddler could say what the heck? $30 for a clear plastic case. I'll order one thank you. Our store won't even order iPhones for us and people ask for them all the time. Management expects us to bring business in by sign spinning, flyer placing, and facebook posts, when they fail to recognize that this does absolutely nothing. Your store team lead can make you sound really bad if they don't like you, or you get in a disagreement, and then your work environment can be very unenthusiastic, since you work with the same 3 people per store. At least that's how it works here. Don't worry about commission, it won't be worth it.

Viewing 1 - 3 of 26 Reviews

Glassdoor has 27 Optimal Wireless reviews submitted anonymously by Optimal Wireless employees. Read employee reviews and ratings on Glassdoor to decide if Optimal Wireless is right for you.