OpenLoop Customer Success Manager (CSM) reviews

2.8

46% would recommend to a friend

(4 total reviews)

Jon Lensing

46% approve of CEO

46% positive business outlook

Reviews by job title

4 reviews
1.0
13 Mar 2026

Terrible Company

Recommend
CEO approval
Business outlook

Pros

Decent Pay & Benefits. Remote. Definitely get to challenge yourself

Cons

There is zero structure at this organization. The game plan was continuously changing and leadership has ZERO idea what they're doing. They hire and fire all the time. I wouldn't recommend this company to anyone.

2.0
12 Dec 2025

Lacking leadership

Recommend
CEO approval
Business outlook

Pros

Remote Teammates willingness to help

Cons

Leadership was lacking Offer no help 0 training. Accounts giving to you with 0 prep.

Viewing 1 - 3 of 4 Reviews

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