Open Technology Solutions Reviews

*No CEO or senior OTS leadership, we are managed by client credit unions that do not understand technical work or challenges. *"Manage By Spreadsheet" by client credit union representatives that are never happy. Everything is tracked whether it makes sense to or not. *Too many cooks setting priorities, lack of clear priorities. *Changing requirements after a project is approved, we are expected to meet the changing goals by the original live date. *Town Hall meetings where stats and financials are recited to us, everyone is coached beforehand not to ask questions. *Bringing a sense of urgency to everything we do is one of our values - everything is urgent. *Unlimited PTO - they call it "Open PTO" - you do not actually get much of this time. Certain people get the PTO, others are asked to catch up on their tasks now that they have time because they are off. The paper trail has it as approved time off, but you don't really get to have it. You'll make up for the time off on your own time and still generally work your full week. *Due dates are set by credit union clients that do not comprehend the amount of effort. *You lose much of your weekends to work. *Previous CEO removed our HR leader before leaving OTS himself, now we have a clueless HR and no one leading it.

The five-star reviews from 2022 and 2023 are fake—employees were paid $25 each by HR to post them. Currently, OTS doesn’t even have a CEO. Many people have been let go without explanation, while competent employees are leaving on their own. The work environment is highly stressful, with a culture of micromanagement—you constantly feel watched. HR has even questioned people for taking medical leave. If you’re unlucky, you may end up with new managers who are inexperienced and biased. For example, exempt employees are told they’re expected to work more than eight hours, while others on the same team take full advantage of unlimited PTO.