Olark Reviews

The CEO, Ben Congleton, is a huge fan of the Zappos-style Delivering Happiness movement. I've never met someone so personally dedicated to the concept of keeping employees happy to make happy customers. One thing that has really stood out is how much autonomy we all have. Olark really lets you push forward your own ideas because everyone trusts each other to have the company's best interests at heart, which has never failed to be true. And you can rely on your coworkers to have your back when you're taking a risk. The team is great. Olark manages to attract talented people who are a lot of fun to work with. I never felt as cared for by my coworkers as I have at Olark. A big advantage for me is that Olark is a virtual company, that is you can work from anywhere, and you get to choose your own hours. That flexibility has let me manage my own life like no other company has. A lot of coworkers really take advantage by travelling and working wherever they want. The CEO himself always seems to be somewhere different visiting family or friends. I mean, talk about work/life balance. If I could rate the company 10 stars I would. You'd think with so much flexibility nothing would get done, but the company is doubling every year on revenue. Olark really does know what it is doing. I think because we aren't wasting time and energy figuring out what's worth doing, we have the luxury of not killing ourselves working. How many tech companies can you say are like that? tl;r We are crushing it so hard that we are living our lives awesomely.

Teammates are inclusive, and for a tech company of this size, there is relatively little sexism on the team. I've never worked in a place where 4 of 6 directors are female, and as a younger woman, that's cool to see. Also really good benefits - The remote flexibility is great, also things like 3 month parental leave, big professional development budgets, annual retreat & unlimited vacations, internal promotions...Seems like there's opportunities to develop new skills or join other teams too ( member of the Triage team recently started training as a backend engineer and a CS member joined Product).