Nurseplus Reviews

I did not come from a care background - I was Offered four days of training and then expected to be qualified enough to look after clients with serious conditions and even some that were end of life. on my own in thier own houses. Office staff simply RUDE, more interested in gossiping about carers and even their office colleagues.! They would close the office early all the time Their on call phone would never get answered even in emergency and when it was answered it usually sounded like they were in a bar or sounding half cut. On one occasion when i was doing my update training i came downstairs to the office staff sat together with a bottle of wine!!! I used to give my availability for the whole week days and nights and was only offered two days work even though I was calling daily for shifts and saying i would even work in nursing homes ! There is no selecting carers to train - it seems that who ever applies will get the job - my training course was mostly 20 year olds who needed 16 hours so they could still claim - they had no interest in caring . No quality of staff that the adverts promote. Minimum wage no matter how many years experience you have one lady had been there 4 years had an NVQ3 and still being paid the same as me I was told I had to work all over xmas and when I said I couldn't I was rudely spoken to and told I wouldn't get any more work The office have their favourites!!! Office staff turn over a different face in the office all the time ... and I wont even go in to the office constantly smelling of rotting meat ..? This company really needs to sort itself out and care more for their carers ...!

Working in the care Industry was a first for me. I had taken the role as needed a local job due to child care. I had come from very senior recruitment roles were I had managed staff too. No-one at the interview picked up on this and neither did the Operations Manager who when I gave my CV to, instantly put it aside without reading it. This organisation is based on nepotism and you only get promoted if you are related to or are best friends with someone. Not based on your good work and merit, no appraisal system exists. This agency cares about the bottom line which is profit. There is no concern for the vulnerable clients. Plus worked in an office that wanted me to racial profile care assistants and had to deal with racist name calling all under the banner of it being office banter. Name calling that the manager said it was just banter. They hit their equal opportunity measures as count the carers on zero hours contracts from different backgrounds. But, in their employed staff quota not anyone employed there is from a different background. This is were you should go if you want to be part of an organisation that proclaims to treat everyone the same. In fact if you are white with an English name you will be treated well. Shame if you are not. When raised grievance was told I was lying, there was no concern to hear what was going on and to make changes for the future. As they care for no-one but their own. The trainer they employed just sat and talked at the carers and there was no real interaction or professionalism shown. No control by head office of what goes on at branch level so, the Branch Managers are in control. Most have never managed staff or been trained in HR policy. They have no commercial or people skills and if anyone disagrees they get fired. The Branch Managers do as they like and a great deal have been promoted from being carers so, have no idea of working in an office. The carers were treated like trash on a zero hours contract by the co-ordinars who gave them the Rota as they were power struck. The ones that were looked after were the ones the co-ordinators were friends with. The rap care agencies get is true when it comes to Nurseplus. There is no control or caring going on in this agency. Only profit and having an easy ride. Everyone in head office is related to each other so, any form of protest is dumbed down. If I could have given a zero rating to all I would have.