Novant Health Reviews

The nepotism and incompetence is staggering. There are so many VP's and "C" suite executives that get shuffled around from job to made up job, no one can keep track. But we would freeze hiring and/or cut jobs on the front line - because of this I would never be a patient there. Speaking up is not allowed, and departments are purposely set up in silos so that no one knows too much. Employees are treated poorly and then bullied into giving high marks on employee surveys. If you value your personal and professional ethics, this is a very uncomfortable place to work.

Was told to purposefully and wrongfully bill patients. Double and triple billing was the norm. We were told to make sure that there were errors in bills sent to patients. Many times we were instructed to make sure that bill,s were sent prior to insurance payment so Novant would get a much higher amount paid by the patient. This was because we were told that 20% or so of patients just pay their statements and don't check them. This resulted in millions of extra profits for Novant. This is illegal and should be criminal. I left because I wanted no part in this.