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      Newcap

      Engaged employer

      Newcap Reviews

      1.9

      19% would recommend to a friend

      (32 total reviews)

      Cheryl Detrick

      28% approve of CEO

      24% positive business outlook

      Ratings by category

      2.8

      Compensation and benefits

      2.3

      Work/Life balance

      2.1

      Diversity and inclusion

      2.0

      Career opportunities

      1.7

      Culture and values

      1.7

      Senior management

      Newcap has an employee rating of 1.9 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The Newcap employee rating is 49% below average for employers within the Non-profit and NGO industry (3.7 stars).

      Reviews by job title

      32 reviews
      2.0
      3 Dec 2025

      Don't

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Very good benefits and time off

      Cons

      Very disorganized, no direction and no follow through on company goals

      avatar
      Newcap Response
      6mo
      Thank you for taking the time to share your feedback. We’re thrilled you valued our benefits and generous time-off policies—these are part of our commitment to supporting team members’ well-being. We understand your perspective and appreciate your honesty. While your experience reflects one location, we’re proud to have multiple sites where teams work collaboratively toward clear goals. Our mission is to create a positive, organized, and purpose-driven workplace where every team member can thrive. We encourage current and former employees to share ideas and feedback directly with us, as it helps us grow stronger together.
      2.0
      28 Aug 2025

      Don’t do it

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO, 19 paid holidays, your coworkers

      Cons

      You won’t ever get a raise working here, upper level HR is extremely hands off unless they’re emailing about someone leaving, CEO is very uninvolved in the work being done, the amount of turnover is absolutely ridiculous that you’ll almost always be doing at least two peoples jobs, supervisors don’t get enough support from higher ups to be able to adequately support their staff, and if someone in a higher position makes a mistake they’re almost never held accountable.

      avatar
      Newcap Response
      9mo
      Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time here has been marked by frustration, and we appreciate your candid feedback. We’re proud to offer generous PTO and paid holidays, and we’re glad to hear that you value your coworkers—our team is truly the heart of our organization. That said, we take your concerns seriously. We recognize that turnover and workload challenges can impact morale and performance, and we’re actively working on strategies to improve retention, support leaders more effectively, and ensure accountability at all levels. Your feedback about the restructure and hiring practices is noted. While change can be difficult, our goal is to build a more inclusive and resilient organization. We’re committed to listening, learning, and evolving in ways that serve both our team and our clients. Thank you again for your honesty and for being part of our team.
      5.0
      23 Aug 2025

      Great place to work, doing great work - anonymous reviews suck

      Client services
      Recommend
      CEO approval
      Business outlook

      Pros

      The people who work here care about people who need help and the leaders care about the people who work here. Seeing peoples lives get better and the stories about clients success is the best part - knowing I helped. I had heard about the terrible things people are saying on here so finally came to see and there are some horrible people who post here! I hate these sites! Don’t want to But I am speaking up now. In my about 3 years, people have come and gone - like everywhere. Those termed - should have been and some probably sooner than they were. Others who left should have done it quicker. Those are the ones saying cr@p on here. Newcap managers spending a lot of time to find new grants and access to money to HELP CLIENTS and keep people working here at decent pay, with great benefits. I mean great benefits. I pay nothing for health and dental, disability short &long term. Tons of paid time off and flexibility for my life and kids. With the stuff in Washington since January plus the COVID help is ending, people are worried about funds from grants but the CEO tells us what is happening and I believe her. Every time I have asked her questions or anything, she always has time for me and I know how much that lady works so I appreciate it. Other leaders same. Newcap can now bill for a new way to help people find places to live and we have to do things a bit different and that is stressing people. Workers need to stop worrying and complaining and do their stuff right with helping the clients with what they need and be the best for them. People who don’t work here anymore, need to get a life and go away.

      Cons

      Not as much pay as I would like - but that is always true and wanting more money yes. Some workers who spend time too much time gossiping and complaining. Helping people find housing they can get into and afford and keep can be hard. Some people have pasts and landlords are picky so that can be hard. Grants have lots of rules and paperwork. Thats the job but some stuff we have to do seems like it is just to make it harder on clients. Newcap doesn’t do only one thing so there is lots of learn. Leaders make more than me but I don’t want those jobs because people suck - lots of them on here!

      avatar
      Newcap Response
      9mo
      Thank you for your heartfelt review and for speaking up. We’re incredibly grateful for your dedication to our mission and for the compassion you bring to your work every day. It’s inspiring to hear how much you value helping clients and the support you’ve received from leadership. We understand that anonymous platforms can sometimes amplify frustration, and while we respect everyone’s right to share their experience, we also appreciate voices like yours that offer a balanced perspective. Your recognition of our benefits, flexibility, and leadership accessibility means a lot—and we’re proud to offer those things to our team. We also hear your concerns. Grant work can be complex, and we know the evolving landscape brings challenges. We’re committed to supporting our staff through these transitions and continuing to improve systems and communication. Your feedback about gossip and internal dynamics is noted, and we’ll keep working to foster a culture of respect, collaboration, and accountability. Thank you again for your honesty, your passion, and your continued service. You make a difference.
      Viewing 1 - 3 of 32 Reviews
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      Glassdoor has 33 Newcap reviews submitted anonymously by Newcap employees. Read employee reviews and ratings on Glassdoor to decide if Newcap is right for you.