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NewVoiceMedia

Acquired by Vonage

Is this your company?

NewVoiceMedia Reviews

4.1

81% would recommend to a friend

(114 total reviews)

Dennis Fois

70% approve of CEO

77% positive business outlook

NewVoiceMedia has an employee rating of 4.1 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NewVoiceMedia employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

114 reviews
1.0
7 Nov 2016
Recommend
CEO approval
Business outlook

Pros

You can learn sales processes, however you will be forced to follow these processes all the time and this frustrates customers all the time.

Cons

NewVoiceMedia broke the employment law several times when they let people go in the Sales teams. They bully people, force to resign, threaten that they wouldn't give reference. During the redundancies, they didn't follow the law. It is a horrible environment and terrible UK sales management team. You will be told not to do your expenses during the office hours, if you have a meeting at 9am in Dublin, you will be expected to take a 6am flight. They will not pay one night hotel for you to fly the night before. Although you put several long hours, leave office at 8pm, they will push for more, noone cares work life balance. Sales teams are vertically aligned therefore some AEs are extremely lucky, they have sweet spot verticals and they will get inbound leads 3 times more than other AEs, so no open territory to balance it and no fairness.

1.0
26 Oct 2016

Women (and everyone) beware

Recommend
CEO approval
Business outlook

Pros

CTO had a good vision and the technology could be great. The market is hot for CTI/comms right now

Cons

This company has no leadership and doesn't deliver on commitments to employees. If you are interviewing here, beware. It may be fast for you to get a job here, but you are likely making a poor choice in a city (SF/NYC) where there are many exciting & viable opportunities that may serve you better in both the short and long terms. This company is based in the UK and is led by a very junior team of execs who wouldn't hack it for a day at a respectable tech company in either the Silicon Valley or NYC. The CEO is a nice guy, but he isn't much of a leader and it's caused a great deal of pain to an entire company of people who could help the company succeed in a significant way. In reference to the review's title- outside of being a generally poor employer- in particular, this is NOT a company for women. There are zero female execs and a very, very small percentage of women in any type of well sponsored leadership role. If you are a woman here, there is a reasonable possibility that you will be harassed or disadvantaged/discriminated against. You probably won't be aware of it immediately because it's that ingrained in the company culture, which is the worst part. Unfortunately, there is an air of an old British & NYC men's club that seems to support and perpetuate a bit of a Mad Men-esq culture. Not good...particularly when the company doesn't have a well structured HR program to support a safe and productive environment for employee success. Overall- the risk is too high. Ability to execute is shockingly poor. It's a 'startup' that has the politics and momentum of the federal government. And, there doesn't appear to be a plan to change/revive the organization, which is what NVM really needs.

2.0
16 Aug 2016

Listen to your team

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The technology is great and differentiated - The space and time is right and ready for disruption. NVM has the tech to deliver that disruption. - The people are wonderful. - Global customer presence. - All the makings to be something very special.

Cons

- Not much leadership - Very junior executive team that lacks knowledge, skills and experience to scale a global company. This has led to many basic broken processes, lack of transparency (lots of covering up knowledge gaps, manipulating results, etc.), and ultimately a culture that seems to be losing trust as a part of its foundation. - Recent poor reviews on this site are likely to be the start of a continued trend, as employees are struggling with the symptoms of the above mentioned. It is demoralising at the moment. * Positive- this is very addressable, as it comes down to people and policy. The technology and timing is solid/great, which is the hard part.

Viewing 1 - 3 of 114 Reviews

Glassdoor has 118 NewVoiceMedia reviews submitted anonymously by NewVoiceMedia employees. Read employee reviews and ratings on Glassdoor to decide if NewVoiceMedia is right for you.