New System Laundry Reviews

Updated Jun 30, 2022

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Found 27 of over 28 reviews

3.6
66%
Recommend to a Friend
76%
Approve of CEO
New System Laundry Owner / President Mark Rawlinson (no image)
Mark Rawlinson
18 Ratings
  1. 3.0
    Former Employee, less than 1 year

    Didn't actually get the job. What a joke (read review)

    Jun 30, 2022 - Route Service Sales Representative (RSSR) in Eugene, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Well established company. High tech washers. Focus on environment. Wage looked good. Job seemed simple enough. Acted professional in interview. Hourly + commission so earning potential might be pretty good. If run a little differently it would be a solid place to work. After my short experience, I will be avoiding these people.

    Cons

    Early start time. On call some weekends. Old rattly truck. Not professional in person. Did 2 interviews, everything seemed fine. Went for "ride along". Jesse was charming and friendly, Sam didn't seem prepared to give me a tour or have a plan for the day. I figured it'd take about an hour to see what the job is like. Nope. They "put me to work" as Sam put it. Worked hard for over 4 hrs for no pay. Saw some pretty dubious business practices. Was then told "sorry we're going with someone else" with no explanation as to why. Took it up with HR and they said working people for free is a standard practice.

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  2. 4.0
    Current Employee, more than 1 year

    good company to work for

    Jun 9, 2022 - Outside Sales Representative in Kent, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good team to work with

    Cons

    industry wide issues that everyone is dealing with

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  3. 5.0
    Former Employee, less than 1 year

    Awesome family business

    Feb 23, 2022 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Salary, benefits, culture, time freedom, company vehicle, amazing staff.

    Cons

    The dang CRM called wingmate!

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  4. 4.0
    Current Employee, less than 1 year

    New System Laundry

    Feb 4, 2022 - Customer Service Representative (CSR) in Kent, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This company does its best to assist everyone Very customer oriented

    Cons

    Workload depends on each route

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  5. 5.0
    Current Employee, more than 5 years

    Family Owned company with welcoming culture

    Dec 29, 2021 - Route Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay is very competitive and company culture is very welcoming. It truly does feel like a family. Leadership is dedicated to ensuring healthy work/life balance. Great work schedule and benefits for employees with families.

    Cons

    No job is perfect. Like everywhere, New System has struggled to fill positions and get back to fully staffed resulting in a heavier workload for others on occasion. Things will be easier and flow smoothly as we get back to a full team in each department.

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  6. 5.0
    Current Employee, more than 8 years

    Great opportunity to grow and make money!

    Nov 17, 2021 - Manager in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours, good compensation, benefits, and a great crew.

    Cons

    Hard work sometimes. You get used to it!

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  7. 5.0
    Former Employee, more than 1 year

    great place to work

    Nov 17, 2021 - Customer Service Representative (CSR) in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great people that help in every aspect of the job

    Cons

    nothing bad to say about this company

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  8. 1.0
    Former Employee, more than 8 years

    Long hours, low pay. Great company if your a manager.

    May 29, 2021 - Route Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Sometimes customers give you free food.

    Cons

    Lazy, incompetent management. Low pay for the amount of work and hours. No overtime. Having to make after hours deliveries in your own car. They make you use your personal cell phone and customers call you at all hours. They don't have layoffs. They make excuses to fire people so they don't have to pay unemployment. If female employees aren't hot enough or don't put out, they get canned.

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    1 person found this review helpful
  9. 1.0
    Former Employee, more than 3 years

    do not work here!

    Aug 3, 2020 - Customer Service Representative in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are no pros, stay away from this company.

    Cons

    unprofessional work environment, company only focuses on extra sales instead of service

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    1 person found this review helpful

    New System Laundry Response

    HR Generalist

    Our drivers are salaried employees and use company owned box trucks and sprinter vans to deliver products. If a driver choses to drop off missed or special request product in their own vehicle it is for the employees convenience of not having to return to the warehouse after the delivery. We allow this for occassional runs that are on the drivers route home because we know how difficult traffic in tha area can be. The vehciles are always available. Our drivers also have company gas cards to cover fuel cost. The driver is paid based on the volume of product delivered to the customner so of course this is paid work.

  10. 1.0
    Former Employee, more than 3 years

    Poor Environment

    Jan 10, 2019 - Customer Service Representative in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Clients were nice to work with

    Cons

    management was so far disconnected it hurt

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    4 people found this review helpful
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