Does New Hanover County pay their employees well?

According to anonymously submitted Glassdoor reviews, New Hanover County employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at New Hanover County. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at New Hanover County?

62% of New Hanover County employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Hanover County 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at New Hanover County?

Caseworker (3) , Case Worker (2) , Deputy Sheriff (2) , Human Services Caseworker (2) , Social Worker (2)

What are the pros of working at New Hanover County according to real employee reviews?

"Great people." ((in 4 reviews)); "Higher salary compared to other employers in the area and the benefits are decent." ((in 4 reviews)); "Good benefits and pay with opportunity for overtime." ((in 3 reviews)); "Pay, benefits, work environment, work environment, WORK ENVIRONMENT, flexibility, diversity, knowledgeable leadership, career, opportunities, teammates...okay, EVERYTHING!" ((in 3 reviews))

What are the cons of working at New Hanover County according to real employee reviews?

"Management is awful." ((in 3 reviews))

New Hanover County Reviews

3.5

62% would recommend to a friend

(52 total reviews)

Chris Coudriet

77% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (52 reviews)

New Hanover County has an employee rating of 3.5 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Hanover County employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

52 reviews

3.0

17 Jun 2026

Affordable health benefits but low pay and job insecurity

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The health benefits are affordable. They also have a clinic onsite that will do basic checkups at not cost. Health Risk Assessments are completely yearly that help determine health insurance premiums based on risks such as weight, glucose levels, blood pressure, ect.

Cons

NHC is notorious for underpaying employees. Due to it being a government entity, county budgets cuts often lead to job elimination.

2.0

2 Jun 2026

Good pay and benefits, but poor management.

911 telecommunicator ii

Recommend

CEO approval

Business outlook

Pros

Good benefits and pay with opportunity for overtime.

Cons

Management is awful. Director does not take responsibility for her decisions and actions but instead deflects. Absolutely should not be in charge of managing employees.

4.0

2 Nov 2025

Good experience

Social work supervisor

Recommend

CEO approval

Business outlook

Pros

good pay and benefits, including a generous COLA; supportive manager

Cons

County leadership’s beliefs did not align with program goals which caused challenges

Viewing 1 - 3 of 52 Reviews

Jobs at New Hanover County

Airlie, New Hanover, NC

Firefighter/Apparatus Operator