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Networking Technologies and Support

Engaged employer

Networking Technologies and Support Reviews

3.7

75% would recommend to a friend

(36 total reviews)

Bernard E. Robinson

86% approve of CEO

56% positive business outlook

Networking Technologies and Support has an employee rating of 3.7 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Networking Technologies and Support employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

36 reviews
2.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Flexible schedules. Holiday pay, double time. Company events and outside events with NTS Certificate reimbursement for industry certifications

Cons

Lack of communication between NOC team Lack of promotions, no raises annually or over career span No chances to work with other departments to learn different skills Management is harsh and lacks respect for lower level employees Metrics and raises are centered around amount of phone calls taken, not the true hard work or ticket work that is performed Pay is below pretty much every NOC that is in the greater Richmond VA area and raises will not occur, difficult to earn certificates are valued at 50 cents and take up to a month to be "evaluated" after a technician passes one and submits papers

2.0
21 Oct 2022

Technician

Recommend
CEO approval
Business outlook

Pros

Experience, money, layed back, schedule

Cons

Management horrible. No growth in company.

1.0
2 Oct 2012
Recommend
CEO approval
Business outlook

Pros

Everyone is friendly and amicable. Company will help employees when medical or family emergencies arise.

Cons

Upper management is completely out of touch with the employees on the ground. Concerns go in one ear, out the other. Once you've established yourself, and have a track record of success, there is still nowhere to go. They base everything on certification, and even if you've established solid performance, and provided a solid revenue stream for the company, they'll do everything in their power to obstruct you getting a raise, if you don't jump through their certification hoops. Even if you've PROVEN you are doing your4 job effectively and making the company money. Totally feels like they really don't care about you as an individual, but rather, how many certs you have, so they can charge higher fees to their customers. Repeated attempts to get a performance review went unanswered or were dismissed for one excuse or another. Worked there 4 years, provided a SOLID revenue stream for the company, yet only got ONE .50cent/hr raise in 4 years.... very disheartening when you give your all, yet they give little or nothing back.....I left the company feeling like I had wasted 4 years of my life....

Viewing 1 - 3 of 36 Reviews

Glassdoor has 38 Networking Technologies and Support reviews submitted anonymously by Networking Technologies and Support employees. Read employee reviews and ratings on Glassdoor to decide if Networking Technologies and Support is right for you.