Net@Work reviews about "training"

Internal systems are not cohesive. It would be better if we had less systems and more uniform procedures. Very chaotic. Feels like everyone is frantic and just trying to please the customer, but not working with one another very well, and this results in bad delivery. New roles are created without being fully defined. People are not always clear what they're responsible for. Responsibilities can randomly get added to your plate, and without proper training or communication. Causes confusion and additional chaos. Burnout is rampant. Many people are stressed and spread thin. Morale seems low. Work-life balance is non-existent, unless you want to fall behind on your large workload. Overall, role confusion and burnout has led to duplicated work, missed handoffs, and poor client outcomes.

there is absolutely no training provided. You are expected to know their operating systems without being trained on them. They will lie to your face to get you on board and then never produce what they promised you. I was fired because I was expected to learn 10 different operating systems and hundreds of products within 3 months. Noone would help you when you asked for help including Managers. Would not respond to IM's emails, or phone calls. The atmosphere in the office is really bad. Very few people even say Good Morning to each other.

I had reported my boss to HR many months ago, since that time, she and a couple others monitored me and documented every single mistake I made. When I asked to stop being job shadowed, I was sent a lengthy email with all the things I had been doing wrong, along with a list of ways to rectify. I was then told that if I wasn't able to make improvements that I would be terminated. I felt like my boss was retaliating. I have never been written up or put on 'notice' in my entire working career. I've been in sales support for over 14 years. The micromanaging is over the top, and had me completely stressed out all the time. No one in the Sales Admin team receives positive feedback, we are only told when we have done something wrong. It's degrading and discouraging. The CRM is a mess. So many duplicate Accounts, that's it's difficult to search and find the correct one. The training is terrible, there's one Sales Playbook to read through and the rest of it is hands on taking notes. There are no written procedures to refer back to, you have to write everything down and refer to your own notes. The company as a whole is quite disorganized. There seems to be no consistency in how documents are stored, and if you want historical information, good luck, because they probably didn't save it. There's also inconsistency in the types of programs that are used for tracking critical dates that management wants updated in the CRM, every practice area appears to use a different tracking method and it's next to impossible to gather information without a meeting to talk it out. The benefits are less than desirable. 401k match is a discretionary 1%. Health benefits are terrible. My personal experience with my direct report, is that they will smile to your face, then stab you in the back.

Some Systems Need Improvement Divisions of Company are Siloed

None at all all positive

Training is minimal and they don’t leave room for error. If improvement is needed they will tell you, although they do not guide you on how to improve. My experience was not very positive due to poor upper management. Expectations are not clear, and they don’t help you meet expectations.

-Flexibility is a pro but its also a con. I often end up working longer hours than I plan -You need lots of patience and diligence to be successful -Benefits are average – could be better

None at all, Loved it here.

There is absolutely nothing that makes this a "choice" employer so the pluses are so few that this review will seem vindictive which is not the case, I will describe the situation as it is, and you decide. When I interviewed it was already kind of sketchy with offers taking up to two or three weeks after an agreement has been reached. Applicant treatment is very poor. It seems as though Net at Work is household name and it's not. The reviews here gave me pause, and I should have listened. You will be a one-legged duck here, no education, no training, and most of all beyond any reasonable doubt no-one has your back. Going to HR (well you just expedited your departure), they will crush you for speaking up. Loyalty and urgency are not valued. If you value feedback, growth, or loyalty for a job well done. forget it. Work Environment: Seems to very high pressure, hiring of new managers and other leaders seems forced, and more about people who know each other in leadership positions, they hire the same profile even if they fired the guy before for the same reason. Verbal abuse is alive and flourishing here. Good people have come and gone because they allowed it. Leadership: There is absolutely not one person looking out for you. ZERO Loyalty to employee's and the benefits are so bad that you will need to seek out alternatives. This insurance is an insult to the word insurance and VERY expensive with huge deductibles, co-pays on everything, and limits on medication that is covered. Growth is no ones priority. Just do your job, and don't worry about the rest. BDRs, CSM, and other jobs will promise advancement but really it is completely false. Net at Work took on investment capital and you can see the end of the Net at Work coming. No more family, no more small, versatile culture. Everything in this company takes twice as long and you should not have to worry because no one cares. Finally, working here is like having no one care at all. You will be fine if you can just sit there otherwise, employee loyalty is completely dead here. New managers are on a power trips thinking that a business unit or business as a whole supports their very poor communication. Evaluations are dead. Feedback is dead. There is absolutely nothing about this company that makes it better than others. The reviews here (we all read them and thing oh that person was disgruntled) these guys came by honestly, I would read it, and unless their are significant changes, walk, no just pass.