Question 1

Does Needle pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Needle employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Needle. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Needle?

Accepted Answer

40% of Needle employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Needle 3.5 out of 5 for work life balance, 2.7 for culture and values and 2.4 for career opportunities.

Question 3

What are the top reviewed jobs at Needle?

Accepted Answer

Advocate (17), Brand Advocate (11), Chat Agent (6), Needler (5), Community Manager (3), Independent Contractor (3), Product Specialist (3), Advocate/Needler (2), Chat Advocate (2), Chat Specialist (2), Customer Advocate (2)

Question 4

What are the pros of working at Needle according to real employee reviews?

Accepted Answer

"Flexible hours and able to work from anywhere." ((in 13 reviews)); "Flexible schedule." ((in 6 reviews)); "Can make good money if you put the hours in" ((in 6 reviews)); "Supported by Staff and Management, Communication Easy and Helpful, Opportunities to Earn Extra" ((in 3 reviews)); "Friendly work environment." ((in 3 reviews))

Question 5

What are the cons of working at Needle according to real employee reviews?

Accepted Answer

"Horrible "management", and Needle seems to use the term "team" with no real understanding of what exactly a team is." ((in 12 reviews)); "This led to periods of low pay (sometimes $0/hour)." ((in 9 reviews)); "Upper Management is untrustworthy and completely unreliable." ((in 6 reviews)); "Terrible leadership, no longer paying employees." ((in 5 reviews)); "They'll say they'll review chat transcripts to find someone who performs best and then change the manager for the team and never bring it up again." ((in 4 reviews))

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