NASA Reviews

4.4

86% would recommend to a friend

(1,788 total reviews)
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Charles F. Bolden, Jr.

82% approve of CEO

58% positive business outlook

NASA has an employee rating of 4.4 out of 5 stars, based on 1,788 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NASA employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.7 stars).

Reviews by job title

2K reviews
4.0
23 Oct 2017
Recommend
CEO approval
Business outlook

Pros

NASA is consistently rated as one of the best places to work in the federal government and I believe that's reflective of the high amount of pride that comes with the work. NASA has a large breadth of work from aeronautics, to science, to human spaceflight, which translates to lots of opportunities. Over the course of 15 years I managed to work on multiple projects/programs and even temporarily transfer to another NASA center (Headquarters). As with all government positions, the benefits are good. You receive plenty of leave (depends on seniority but eventually I earned 8 hours of paid leave every 2 weeks), there's an increasing amount of flexible schedule (9/80) work, telework, separate sick leave, government 401k (TSP) with matching, federal health benefits (FEHB), etc. There's also a heavy interest in work-life balance. If a family or home issue came up, I would be able to simply send a note to my supervisor or catch them in the hall and mention the times I'd be out. This flexibility comes with trust in the employees which certainly grows as you prove your dedication to getting the needed work done. In summary, NASA is a good place to work with many friendly and passionate people, good benefits, and interesting work in comfortable environment.

Cons

Most all aerospace projects take time (many years/decades) to go from conception to implementation. NASA is not exempt and has the added complication of facing constantly changing political winds every 4-8 years which directly affects the agency's priorities. Some areas (such as aeronautics) see a little less shift while others (predominantly human spaceflight) can experience major programmatic changes each political cycle. This means you typically have the choice of working large scale programs that move at a snails pace or on new, innovative projects with a very high likelihood of cancellation or outsourcing, leaving you with little sense of fulfillment. If you're an experienced aerospace veteran, you may have grown numb to this and find NASA's benefits outweighs the potential lack of fulfillment. However, younger employees will (and have) grow(n) frustrated and leave. You could find yourself working 10+ years on an exciting project to only have it massively restructured. While I started as a student employee, I would highly encourage young engineers to first consider work at some of the more innovative, faster-paced startups in aerospace to gain experience unless your desire is simply career stability and being able to say "I work at NASA." Similarly, while hands-on engineering work does occur at NASA, those projects are at higher risk of cancellation as the work eventually transitions to a contractor and you're left to supervising a contract and engineering progress. Fine for an experienced engineer wanting exciting but easy work, not so engaging for a young engineer looking to exercise their creativity. I caveat these cons with the fact that NASA is a big organization. Each center has its own unique culture where some take greater pride and effort in rapid, innovative development while others wish to maintain more of a slow and steady pace of development despite constantly changing priorities. Do your homework and reach out to employees at the center your interested in to see if you'd really find the work engaging or if you're merely drawn to it because "its NASA."

4.0
12 Dec 2013
Recommend
CEO approval
Business outlook

Pros

Great work schedules and freedom to perform research. Senior management really does everything they can to provide good life balance, be it teleworking agreements, maxi flex work schedules and appropriate work placement. If you perform well and get things done on time there is a level of trust and you aren't micromanaged. Several locations to choose from as to where to work. Several projects to work in, and as NASA is a matrix organization its not difficult to transition to new projects or balance several at a time. You can develop and grow at your own pace. NASA touches technology that many people take for granted. Aeronautics and commercial air transportation systems/Environment and Science advancement/Communications/Engine development and efficiency/Student education development/ and endless spinoff technologies. NASA provides seed money for small business development to take technology NASA developed and turn it into a marketable product. At less than 0.8% of the national budget (currently <$18Billion/year) NASA is the best bang for the taxpayers buck. Thats less than a penny of each tax dollar spent for each person in the united states. Or in another way of thinking, NASA's total budget added since its inception was less than the last single year of DoD budget (>$500 Billion). The smart people here at NASA truly do the most with the least, and you get to be a part of that ongoing tradition. Working for NASA garners you extreme visibility in the private industry. You work across several groups in academia and private industry on an international level. Great springboard to start here and go somewhere else if you're looking to make real money.

Cons

Always reactive to budget changes as with any government agency. As of late hasn't been trending well, particularly on the Space Exploration side. The career ladder here is interesting; in order to progress up the GS scale (Civil Service pay scale and career ladder classification) it is initially based on experience and education level, as one would expect. To be promoted it is strictly based on direct supervisory decision, usually up to GS13. To go beyond GS13 (approximately $70k annual salary) the position must be competed, usually on USAJOBS. When this happens, the position is typically written for the individual in mind. Management can't just promote you to a higher GS, although they have the influence to create the GS14 position to be filled, assuming they have a slot available to create it (typically not possible during a hiring freeze). Additionally the position description to go beyond GS13 must include managerial duties of employees. So for the high performing researcher with a PhD who typically has limited people skills, to be promoted to a position with appropriate pay based on competence and experience you must also be put in charge of employees often times with no real training. So many times a researcher will take a position to be promoted and then subsequently fail at the management of employees in their charge and the program they manage. They will typically then leave the position to assume the responsibilities they had before while retaining the GS position and pay. This leads to many high GS positions in a branch that perform lower grade duties, leading to very high overheads and un-proportional work output. There lies several of the issues for team leadership across many branches of NASA. Unqualified program managers who used to be researchers but got promoted to the position in the attempt to get a justifiable promotion based on their expertise. Also affecting this is the current hiring limitations. The average age of the NASA CS is approaching 50 with an average GS level of 13.36 with 18.75 years of experience, and these figures include students so those figures are misleading on the low end (hr.nasa.gov). Needless to say, NASA needs to start hiring the next generation workforce as soon as possible. This opens the door for strong candidates, if they could entice them to come, but pay is on the low end when compared to private industry. Lots of potential and great work to be done, just completely burdened down by budget and red tape. NASA is also lacking some direction. They have diversified their portfolio to garner congressional budgets every year but this has led to a loss of focus and very shallow workforce depth in many areas across projects. Need to trim the fat and focus on legitimate goals. Do a few things and do them well (Like we did with Apollo)

1.0
10 Jan 2024
Recommend
CEO approval
Business outlook

Pros

I have absolutely nothing good to say.

Cons

I found missing money and numerous errors stemming from my boss totaling well over $350,000. When I brought it up, I was immediately singled out and excluded from all further work events. Then other employees began harassing me and even threatening to go after my wife while showing the intent to do so. I brought this up to NASA Protective Services (who despite having badges like law enforcement, are just security with very little authority) as recommended by the FBI and they did absolutely nothing, when they should have handed the case over to Houston PD. The HR team then even tried to gaslight me even though I had five months of recordings of the continuous harassment and stalking. They eventually refused to investigate it and punish an older employee who was the main culprit based on the points that I was newer, “I didn’t understand their work environment,” and “It’s just a joke.” I understood the NASA and federal standards that were being violated and wrote White House. It was no longer a laughing matter after this point. However, I no longer wanted to work for a company that devalued its own standard to appease older generations based on the concept this is the way it has always been. If you have an issue, go immediately get a lawyer and sue. Do not even bother filing a complaint with HR or EO. There jobs are not to ensure your safety but to ensure that NASA is protected from a lawsuit. Don’t trust in systems that are meant to protect the bigger organization. Absolutely morally and ethically defunct.

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