Does NAPA Auto Parts pay their employees well?

According to anonymously submitted Glassdoor reviews, NAPA Auto Parts employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at NAPA Auto Parts. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at NAPA Auto Parts?

48% of NAPA Auto Parts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NAPA Auto Parts 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at NAPA Auto Parts?

Store Manager (108) , Counter Sales Representative (76) , Assistant Manager (50) , Warehouse Associate (48) , Delivery Driver (44) , Sales Associate (43) , Driver (41) , Manager (34) , Warehouse Worker (27) , Outside Sales Representative (22) , Parts Specialist (22) , Assistant Store Manager (21) , Dispatcher (17) , Sales (15) , Counter Sales Associate (13)

What are the pros of working at NAPA Auto Parts according to real employee reviews?

"At the right locations the people can be a great thing to be around; whether they’re retail customers or even your coworkers." ((in 135 reviews)); "Good benefits and discounts on car parts" ((in 121 reviews)); "Good coworkers and plenty of hours" ((in 47 reviews)); "Great employees !" ((in 28 reviews)); "Good work environment and fast paced." ((in 26 reviews))

What are the cons of working at NAPA Auto Parts according to real employee reviews?

"poor management can affect job morale" ((in 101 reviews)); "Local upper management seamed over worked as well." ((in 58 reviews)); "Can be long hours and very demanding." ((in 46 reviews)); "Manager rude and disrespectful to customers" ((in 38 reviews)); "There is clear favoritism and upwards failures for promotions." ((in 17 reviews))

What are employees saying about NAPA Auto Parts redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NAPA Auto Parts redundancy and their outlook for job security at NAPA Auto Parts in 2026.

NAPA Auto Parts Reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

17 Nov 2025

Good Direction

Inwards goods store person

Recommend

CEO approval

Business outlook

Pros

A Uplifting work atmosphere where no nonsense is taken. Everyone working towards a bigger goal together.

Cons

SAS is a let down

1.0

28 Apr 2023

job

Parts interpreter

Recommend

CEO approval

Business outlook

Pros

some nice people to work with

Cons

Low staff numbers and high turn over

3.0

24 Feb 2016

College employment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great pay for a current college student. $17/hour pays for many things most college students cannot afford to do

Cons

working in the warehouse is hard work. some days we might move 20 pallets of break rotors which weighs in somewhere around 40,000 pounds. its hard to go study at the library after a full day of work.

NAPA Auto Parts Response

10y

Thank you so much for taking the time to provide us feedback. There are many opportunities and multiple career lanes that many college students may not know about at NAPA. While we appreciate automotive and parts knowledge, we are also very open to hiring students that are in other college program disciplines that are not related to automotive. If you bring passion for people and business, we can teach you the rest! Our EMT (Executive Management Trainee) program is a fantastic opportunity for recent grads so please keep that in mind. We're so much more than a Parts Store! Thank you again for your feedback and for being a part of our NAPA family!

Viewing 1 - 3 of 1,903 Reviews

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