employer cover photo
employer logo
employer logo

My Vision Express

Is this your company?

My Vision Express Reviews

2.2

28% would recommend to a friend

(17 total reviews)

Vipul Katyal

22% approve of CEO

16% positive business outlook

My Vision Express has an employee rating of 2.2 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have an average working experience there. The My Vision Express employee rating is 43% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

17 reviews
2.0
25 Jun 2015

Technical Support

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The best thing about working at Insight Software is that its a small company, you dress down, and you will learn a lot. This is not a place that you will make a "CAREER" out of it. You learn whatever it is that you want to learn, gain the skill-set and take it elsewhere.

Cons

There is not room for growth. I am not sure who wrote previous reviews but, you are sales rep, trainer( you need ophthalmic experience), implementation specialist, tech support rep, or a programmer. The company will sell you a dream of "moving up". The company is full of too much politics and if you don't kiss butt you are considered and outsider and not a good fit for the company. The expectations are that you overwork yourself to get a terrible raise... if there is a raise.

1.0
30 Oct 2013

Frustrating.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Steady pay check, decent benefits, the company is growing, though I'm not sure if thats really a good thing. Support department is good, but they have to be because of all the issues customers have to deal with when using My Vision Express. HR is pretty organized, and apparently the sales people are doing a good job.

Cons

Incompetent managers who would rather lie and blame employees than take responsibility for their own mistakes. Working with legacy software in PowerBuilder which has been outdated from the beginning. A complete lack of organization in development (The new version of the main product was supposed to be out a year ago and is still largely unfinished despite several new hires). Their job ads for developers say that you'll be working in C# .NET with ASP MVC, but there is a good chance that you'll end up doing bug fixes in the PowerBuilder IDE because there are just so many issues with My Vision Express. Management has been claiming for years that they are planning to move the PowerBuilder product to C# .NET, but it has always been a lie. It's so far gone now that such a move is near impossible without several years of development time and a competent team of developers, neither of which they have.

2.0
21 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Company is small. Most of the people working there are nice, with the exception of some people in management. The support staff is competent and the support team is fairly organized. If you negotiate your salary, you can make decent money depending on your position.

Cons

This company's software development methods are outdated. In terms of software development structure, there really isn't any... it basically fits the definition of "cowboy coding" perfectly. As a result, the software they produce is buggy and bloated, not to mention archaic. Their flagship product "My Vision Express" is developed using PowerBuilder, an Integrated Development Environment that's outdated compared to modern products like Visual Studio, Eclipse, or IBM Rational. Management has little regard for involving software developers in the "planning" process, which usually goes on behind closed doors. Projects are passed on to the developers verbally or through a vague ticket using their support ticketing system. For this reason, projects often drag on for months, as they're scrapped and redone time and time again because of a lack of proper planning and poor communication. Development is driven by bloating their software, adding layers of features that are disorganized and often counter-intuitive. Development is not user driven, it's driven by a need to do things right now, instead of doing things the right way. As a result, each version of "My Vision Express" has become slower than the last. For example, instead of developing an actual thin client solution for a web hosted platform, they decided to use their desktop application over a Remote Desktop Connection, which is a lazy solution and makes their software even slower for web hosted customers. If there was any decent competition for this company, they would be in trouble. Overall, an average place to work if you're in sales, support, or consulting. But if you're a serious software engineer that cares about your career, this might not be the place for you.

Viewing 1 - 3 of 17 Reviews

Glassdoor has 17 My Vision Express reviews submitted anonymously by My Vision Express employees. Read employee reviews and ratings on Glassdoor to decide if My Vision Express is right for you.