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Muscular Dystrophy Association

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Muscular Dystrophy Association Reviews

2.8

37% would recommend to a friend

(652 total reviews)

Sharon Hesterlee

100% approve of CEO

37% positive business outlook

Muscular Dystrophy Association has an employee rating of 2.8 out of 5 stars, based on 652 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Muscular Dystrophy Association employee rating is 25% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

652 reviews
4.0
13 Sept 2023

Nice staff

Recommend
CEO approval
Business outlook

Pros

Supportive, friendly and knowledgeable staff,

Cons

Not enough work and too many meetings that seemed pointless.

5.0
6 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Mission driven, lots of flexibility and great relationships. The families and sponsors are amazing. The company continues to make changes that are beneficial to its employees.

Cons

National employees don't always have a good sense of what it's like in the field. Sometimes the cart is ahead of the horse.

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Muscular Dystrophy Association Response
9y
Thank you for your review! We appreciate your feedback and support. We are continuing to move forward with implementing new and improved initiatives to benefit MDA employees. We understand your frustration of national staff not always fully understanding the important work the field does on a daily/hourly basis but are hopeful that this disconnect will continue to improve. If you have suggestions or concerns please reach out to your divisional HR Generalist, or use the anonymous suggestion box on Merlin. Thank you for all of the hard work you do!
2.0
5 Jul 2020

MDA Could Be Great with the Right Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Working with families, volunteers, sponsors and colleagues -Office comraderie with co-workers -Generous time off policy, including PTO, holidays and special summer hours -Financial contribution to help fund HSAs for staff -403B match -Implementation of performance-based raises in the last two years -Spot cash rewards for staff (nominated by direct supervisor) for a job well done -Greater focus on research

Cons

-There is a clear and disturbing disconnect between the CEO, Lynn O'Connor Vos, and senior leadership with the field team. This has caused a severe deficiency in morale. -Restructuring, while necessary to remain relevant and competitive, occurs with what appears to be very little thought to implementation. There is a "let's figure it out later" mentality. This leads to a constant state of turmoil. -Inconsistent internal promotion practices. Senior leadership plays favorites and this appears to go unchecked by the Board of Directors and HR. Oftentimes, positions are filled that weren't announced which unfortunately excludes the ability for someone more qualified to apply. Optics are everything. -Dwindling direct services for families. MDA has gone from a robust provider of a vast menu of services to only summer camp and educational events, which are expensive to produce and aren't well-attended (educational events). -Little innovation in fundrasing programs. From what I can see, not a lot of cultivation of big donors locally or peer-to-peer fundraising outside of Muscle Walk and other events. -Perception of disorganization from healthcare partners -Mismanagement of finances. MDA has operated in the red for several years and it is shocking that they are still able to garner grants in spite of this. -Little staff participation in employee giving program. If your own people won't invest in you, why should anyone else. -While the MDA staff can't be privy to every decision made before it is announced, there is a spirit of secrecy and lack of transparency. -Staff has to stay at the ready because you never know when another reorganization is coming and when your position will be eliminated. It's very stressful. -Lack of SOPs (standard operating procedures) on the Innovations in Care (healthcare) side of the business. True data extraction is always iffy because of this. -Monthly programmatic financial reports have become obsolete so staff has no idea what the status of their budgets are -Lack of trickle-down communication between the Innovations in Care and fundraising teams unless you are fortunate enough to work in a highly functional office where teamwork between departments is a priority

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Muscular Dystrophy Association Response
5y
Thank you for your transparent review and recommendations. We are sorry to hear about your discontent with leadership and operations, and we welcome you to contact HR directly to elaborate on ways we can improve. We appreciate your dedication to our organization - thank you for being part of the MDA family.
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Glassdoor has 688 Muscular Dystrophy Association reviews submitted anonymously by Muscular Dystrophy Association employees. Read employee reviews and ratings on Glassdoor to decide if Muscular Dystrophy Association is right for you.