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      Mspark

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      Mspark Reviews

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      2.4

      27% would recommend to a friend

      (213 total reviews)

      Rob Houghtlin

      13% approve of CEO

      27% positive business outlook

      Ratings by category

      2.8

      Work/Life balance

      2.6

      Diversity and inclusion

      2.5

      Compensation and benefits

      2.4

      Culture and values

      2.2

      Senior management

      2.2

      Career opportunities

      Mspark has an employee rating of 2.4 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mspark employee rating is 35% below average for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      213 reviews
      1.0
      30 May 2026

      Caring managers and coworkers, but no clear vision

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Good frontline managers who care. Coworkers are thoughtful, professional and welcoming.

      Cons

      Lack any type of vision for the company. Every day felt like a fire drill, trying to run after whatever senior leadership thought would stick. The company has no idea who they want or need to be and usually falls on the frontline teams.

      1.0
      23 Jan 2026

      Run, don't walk.

      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      None that i can think of.

      Cons

      Over the past year, the company has undergone major leadership changes, bringing in many new senior leaders from the same outside business. This has led to a significant shift in strategy, including moving away from established services toward more outsourced, standardized digital offerings rebranded as Mspark products. Several market adjustments and restructurings have occurred, which have created uncertainty for employees and customers. Communication from leadership is disconnected from day-to-day realities and historical performance patterns. Frequent reorganizations have resulted in high turnover, leaving the team stretched and morale low. Recent decisions like relocating headquarters and outsourcing production add to the instability. Long term viability is very low.

      1.0
      2 Sept 2025

      Bad upper management

      Sales executive
      Recommend
      CEO approval
      Business outlook

      Pros

      good teams, general staff, good product.

      Cons

      They do not help; they give you bad quota and expect you to overcome #s that are impossible. which in turn you never make quota or a bonus. Not loyal to employees.

      Viewing 1 - 3 of 213 Reviews
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      ReviewsMspark reviews

      Glassdoor has 216 Mspark reviews submitted anonymously by Mspark employees. Read employee reviews and ratings on Glassdoor to decide if Mspark is right for you.