73% would recommend to a friend
Todd Zittrouer
70% approve of CEO
65% positive business outlook
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Users say... "Great people to work with" "Benefits are great" "Great culture and leadership in service delivery" "Solid work/life balance." "Great coworkers on the Service Delivery team"
Users say... "The pay is low and they watch every minute." "Poor management and lack of standardized processes among the business" "It could've been the timing, but training was rather poor." "THEY are the #1 cause of stress here, broken communication, favoritism, lack of taking responsibility, lack of taking initiative (this is a good one, managers know theres a huge problem in the system, but they wont do anything." "4 calls or more by same person, which adds exponentially to call volume; supervisors refuse to answer questions face to face, insist on using chat"