Moat Reviews

3.6

56% would recommend to a friend

(47 total reviews)

Jonah Goodhart

78% approve of CEO

52% positive business outlook

Moat has an employee rating of 3.6 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Moat employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

47 reviews
3.0
19 Mar 2017

Growing Pains

Recommend
CEO approval
Business outlook

Pros

- Amazing product with lots of big name clients - Ridiculously hard working and smart coworkers - A steep learning curve here which means you'll learn a TON in just a few short months. Constantly learning here to keep up with your clients and the industry. You'll gain a lot of technical knowledge. - Quickly expanding - Offices in really awesome cities that you can work from

Cons

Poor work culture here is why people ultimately leave: - No work/life balance. Strict about the 9-6 culture. Frowned upon if you leave before 6 but most don't leave till 7-7:30 or later as there's so much work to get done. - Management rather you use a PTO day than WFH. And if you want to WFH you're asked to give two weeks notice prior. - Noticeable divide/tension between those who have been with Moat for 2+ years vs. new comers. A bit cliquey. - Everything must be done "the Moat way". PowerPoint presentations and even everyday client emails are critiqued by management - makes you feel like you can't have your own voice. - I've come across a variety of managers who manage through fear. Works for some people but that's just not my cup of tea. - Below industry salaries I think most people love it or hate it here - there's no in-between. Those who love it have drinken the "Kool-aid" (a word I've heard used by a manager on many occasions) and really embrace "the Moat way" and stay for years. But then you have many others who get burnt out after six months and just want to hit their one year mark so they can start the job hunt.

2.0
9 May 2017

Better Drink the Kool-Aid

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incredible product & technology coupled with very smart people working around the clock to service the platforms and the clients. Highly collaborative environment and everyone is eager to help others out and answer questions. The company is literally founded on making the industry better - and it does.

Cons

The atmosphere is that of a silicon valley startup--brilliant people who only eat, drink, sleep, and breathe one thing: Moat. Moat is the only thing ever discussed in the office, even in the lunchroom. Drastically underpaid and under-titled relative to the industry, employees have a relentless workload that is not prioritized by management, who values volume over results. If you have diverse interests like fitness or dating or family beyond work, this is not the place for you. There are no sports teams or happy hours or any kind of culture to reward the long, intense hours. Your reward for working all day & night all week will be being stuck on emails all weekend while you barely cut rent and are told by management that you aren’t working enough. Even on PTO it is very frowned upon if you don't check your phone somewhat regularly (and keep in mind this is your phone and your data plan you're expected to be glued to, not a work phone given to you). Most current employees really don't mind any of this, as they are all in on Moat = Life.

1.0
25 May 2018

I drank the kool-aid

Recommend
CEO approval
Business outlook

Pros

Moat was better than agency life. Then again, anything is better than agency life. When I entered Moat I realized there are some smart people there. It seemed like the company had it all figured out. Only thing is the honeymoon phase faded fairly quickly... Pros 1) Smart, fun people: Some really bright people work at Moat. You'll have a chance to learn a lot about online ads. You'll make lifetime friends. 2) Decent product: When the dashboard isn't broken and reports aren't backlogged (which is often), it's pretty cool. Moat created metrics out of thin air and it did wonders for them from a marketing POV to get acquired by Oracle for $1B. 3) There are bonuses. You'll get little sums of money now and then, but this is a way for them to justify not deeming you worthy of a proper raise. 4) Some of the mandatory Oracle training videos on corporate topics are hilarious. They're not intended to be but I was very entertained by the outdated graphics. It brought joy to my life during a very stressful acquisition. Realizing now the Pros were sorta Cons. Oh well, onto the Con Cons!

Cons

Cons 1) Overworked, Underpaid: People work extreeeeemly late. 12 hour days consistently. It's a direct reflection of one of the executives who believes that work > life (or work = life). If you're assigned a QBR with this select executive, you will receive emails at all hours of the night and be expected to respond. It's very common to hear, "Oh that's just how [insert name] is!" Additionally, there is very little support on accounts. I kept hearing "We're hiring, we're working on it!" but the hiring process takes months if not years. Literally. Also, people are extremely underpaid. Raises are very, very rare. There are very few growth opportunities but people are told to believe in the vision and trust that things will work out. 2) Unhappiness: People are very unhappy at Moat cross-teams, cross-countries, cross-everything. Moat is powered by a culture of promises and fear. You are promised a place in the future, a place at Moat where you can achieve the "mecca of employment" that is almost within an arm's reach. However, you'll never actually reach that goal. When you start to think about leaving and address your concerns, they'll butter you up with some cheesy lines about how much they love you and your work, and simultaneously instill fear that you'll never find an opportunity like this again and you're giving up something really special. You then start believing this place is great and try to make it work (like an unhealthy relationship). Then you realize weeks later, "Hey wait, that's a lie!" Then you get convinced again it's "a great opportunity!" The cycle continues on and on, and sadly turnover has stayed remarkably low because of these manipulation tactics. 3) Weak Infrastructure: Similar to the above. There are limited growth opportunities at Moat. Managers are not equipped to make decisions that can benefit your career - most don't know much about management in general. The executives make all of the decisions and there is minimal transparency behind their decision-making. People truly believe they're going to grow but if your manager doesn't know how they can get promoted, how will you? 4) Small cog in a the corporate wheel: Moat was once a start-up and it had a lot of potential. It's now within a gigantic corporation called Oracle Data Cloud - ODC. There are many, many processes put in place that make your job difficult: an email platform called "Beehive" (Goodbye Outlook, Goodbye Gmail), a Portal to request badges for office access, a Portal for your expense reporting (a slow and tedious process riddled with various emails aliases and poorly executed automation I might add), a Portal to get the password to access the office internet which changes every single day, a Portal to ask for permission to use a restroom (just kidding, but probably). Some portals can only be accessed while on a VPN (another daily login opportunity). There are so many portals and processes in place that you cannot maintain an efficient workflow. These internal hiccups make communication across the organization difficult, lower team morale and add additional strain on your job. Oracle has acquired many companies and a lot of them contain inferior technology that haven't been updated since the 90's. A common answer to new hire questions about the internal inefficiencies: "That's just Oracle." 5) Social taboos: I'm a firm believer that if you want to drink, you're entitled to as long as it's not during work hours, it doesn't affect your job performance and you're respectful and responsible about it (duh). Drinking at Moat events is frowned upon. I felt judged for drinking at our company retreat as well as other company-sponsored events. I would never ask a company to promote drinking, but come on. You're going to make people feel bad about indulging in a cocktail because a certain executive is against drinking? The list goes on and on. I want my voice to be heard since it was drowned out at my time at Moat. Power to the people!

Viewing 1 - 3 of 47 Reviews

Glassdoor has 51 Moat reviews submitted anonymously by Moat employees. Read employee reviews and ratings on Glassdoor to decide if Moat is right for you.