Pros
The company has great and talented people who work extremely hard and are self motivated (they have to be!). If you want to feel like an entrepreneur, this is the brand for you! They allow you to run your business and do not micromanage. The product is beautiful and the discount is fairly good. I learned a lot about how to truly run a business from the ground up and was truly in love with the brand!
Cons
The poor team at corporate really wants to support the stores but since everything needs to be approved by headquarters in Milan, it can be extremely tough to get any. You either never hear back or get a no. The hiring process is way too extreme and takes way too long. Trust your managers to make the right decisions when it comes to hiring. Having a sales associate sit through at least 4 skype interviews with corporate is ridiculous. There is not enough product to achieve goals and no advertisements locally to help push the product stores do have. NO MOTIVATION at all from corporate! If you beat your people up when business is already bad, it is just going to get worse. INVEST IN YOUR PEOPLE so you will stop losing the good ones. Motivate, inspire, invest in more trainings, do incentives, encourage your people instead of putting them down! I loved the people but the lack of support uninspiring calls and unmotivating environment made me forget who I was as a manager.