Does Mind pay their employees well?

According to anonymously submitted Glassdoor reviews, Mind employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Mind. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Mind?

42% of Mind employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mind 3.3 out of 5 for work life balance, 2.6 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Mind?

Assistant Manager (9) , Support Worker (7) , Manager (6) , Volunteer (5) , Wellbeing Worker (5) , Shop Manager (4) , Supervisor (4) , Administrative Assistant (3) , Fundraiser (3) , Project Manager (3) , Advocate (2) , Charity Shop Volunteer (2) , Corporate Fundraising Officer (2) , Employment Advisor (2) , Employment Specialist (2)

What are the pros of working at Mind according to real employee reviews?

"Great people to work with" ((in 19 reviews)); "Great colleagues highly committed to the cause." ((in 16 reviews)); "Friendly staff and fulfilling role." ((in 15 reviews)); "Good benefits with a great work/ life balance" ((in 5 reviews)); "flexible hours (where appropriate)" ((in 5 reviews))

What are the cons of working at Mind according to real employee reviews?

"Management is bad." ((in 14 reviews)); "Some Managers actively ignore the values of Mind." ((in 11 reviews)); "Pay is low for senior specialist roles." ((in 11 reviews)); "Bullying is rife from the management and complaints are poorly dealt with." ((in 7 reviews)); "Low salaries." ((in 5 reviews))

Mind Reviews

Compare reviews

2.9

42% would recommend to a friend

(206 total reviews)

Ian Edwin Ruddock

4% approve of CEO

18% positive business outlook

Ratings by category

3.3

Work/Life balance

3.1

Diversity and inclusion

2.7

Compensation and benefits

2.6

Culture and values

2.4

Senior management

2.1

Career opportunities

Mind has an employee rating of 2.9 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mind employee rating is 22% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

206 reviews

1.0

15 Jun 2021

Avoid. Every review on here that talks about the toxic culture of abuse and bullying is true

Network development officer

Recommend

CEO approval

Business outlook

Pros

None apart from the monthly pay and holidays but that is little compensation for the rest

Cons

Finally started EMDR trauma therapy. I am posting this to make sure as many people as possible know this is entirely down to the serial abuse and bullying I encountered whilst working for the mental health charity MIND ( yes you read that right) it has gone on for 6 years and still is. For 4 years I have battled to get a diagnosis and treatment and faced door after door closed by the mental health services. Only my sheer persistence has got me here. I'm one of the lucky ones. Many peoples lives and livelihoods have been destroyed by MIND and I can tell you for a fact they still are right now!. It's a massive scandal on a national scale. One day it will all come out. If you are suffering from workplace bullying remember it is not your fault. There is light at end of tunnel

1.0

27 Nov 2020

Beyond dire

Workplace wellbeing department

Recommend

CEO approval

Business outlook

Pros

Some sound colleagues, easy commute for me

Cons

As other reviewers have said, a toxic culture of cronyism and nepotism. The level of incompetence among those promoted by their friends was extraordinary. The senior leaders seemed to be happy to watch services go down the pan rather than manage the incompetency. Dreadful culture of bullying. There were several managers well known to be bullies, which seemed to be tolerated by their seniors. I witnessed a lot of harm done to employees with mental health problems, in terms of not taking their difficulties seriously, ridiculous workloads, vague targets and strategies and poor communication.

1.0

24 Feb 2020

Horrific Culture of Bullying

Employment advisor

Recommend

CEO approval

Business outlook

Pros

Quite literally, nothing. I have received counselling after my experience of working here.

Cons

- Culture of bullying, belittling and general abuse from managers which is hidden and ignored by HR. - Disclosure of mental health treated with complete disrespect - I was left in tears due to informing 'the wrong person' of my need for help. - The set up of what should have been an excellent new service for the area has been completely destroyed by the hiring of two completely incompetent 'managers' who have no prior experience and a total disregard for their staff. This is evidenced by 7 people within this team leaving over the course of 4 months.

Viewing 1 - 3 of 206 Reviews

Jobs at Mind

Training Administrative Coordinator

Assistant Shop Manager

Data and Monitoring Officer

Senior Marketing Campaigns Officer

Mind

Mind Reviews

Ratings by category

Reviews by job title

Avoid. Every review on here that talks about the toxic culture of abuse and bullying is true

Beyond dire

Horrific Culture of Bullying

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