MetrixLab Reviews

Lack of proper HR management by trained managers is the biggest issue Favouritism by management - not based on competency or skill, rather nepotism and 'inside crowd' mentality Patronizing culture speaking of 'the kids', 'minions' when referring to junior staff and even gender/race related commenting happen often Often felt like being in high school one day and kindergarten the next Low retention rate - good people tend to leave (escape) soon after they join Recently lost many people who were there for longer by change in short term management approach and some people were even bullied out by offering impossible options Due to low retention, recruitment is a daily chore and the 'growth' is not actual growth but constant back-filling. Which also results in constantly having to train new people (who then don't stay) Salaries aren't great (nor consistent per level) and so-called bonus system is a joke Complete disconnect and discrepancy with other offices and no long-term thinking Ruthless with new client directors who don't hit their targets within a year Operations team in India is very difficult to work with and part of daily frustration Not delivering on automation promise - systems are very clunky

- Work-life balance is a big issue here. While the whole industry suffers from this (as is agency life), MetrixLab seems to overwork and underappreciate a large number of their staff . 11pm internal emails and weekend working is the norm. - Training and development is promised but often in the form of there generic/dry training videos and little on-the-job training - Seniors seem to take credit when jobs go right and are extremely quick to throw juniors under the bus when they go wrong - Very little exposure to clients in comparison to other agencies. If you like data tables and hate interacting and actually solving clients problems, this might be the place for you - Big sink or swim mentalities