employer cover photo

Metanoia Institute

Is this your company?

Metanoia Institute Reviews

2.5

24% would recommend to a friend

(18 total reviews)

Hannah Friend

35% approve of CEO

39% positive business outlook

Metanoia Institute has an employee rating of 2.5 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Metanoia Institute employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

18 reviews
2.0
8 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Hybrid working, nice location to commute to and 'was' a good working environment first couple of years.

Cons

Many colleagues had issues when new lesdership came in, staff reluctant to change, high turnover, allegations of discrimination and racism. Lots of politics and some very incompetent staff who were poorly managed.

1.0
14 May 2021

Appalling experience- scapegoating/bullying culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The students are friendly/ nice kitchen

Cons

Was treated absolutely appallingly at this place, I honestly wished I was warned about the scapegoating/bullying culture before I started working and I would never have worked there to begin with. People think nothing of screaming at you for no reason, the training is very abrupt, I had people being very rude to me when all I did was ask a perfectly reasonable question. The CEO Shelia doesn’t have the common sense to speak to both parties when a false complaint was made she just took the word of the manipulative/lying/two faced/lazy manager trying to save her own skin for her incompetence and believed her side of the story. The staff mock the students because they think they are superior as they have been working there a long time. The scary thing is people come to this campus for counselling, and they are treating people in the same way that people need counselling for. No one ever puts their hands up and admits their mistakes they put the blame on the new member of staff as they know they will not be believed. I have a lot more to add to this but I realise this is getting very long so I will leave it there. Just a horrible place to work for; avoid like the plague, bullying is something you never get over, it’s just something you have to learn to live with, I don’t bother leaving reviews normally, but I wanted to speak out about this place to warn others, I hope my review prevents someone else being bullied.

1.0
8 Feb 2016

Not impressed!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Kitchen facilities is better than most.

Cons

Management are horrible and leads by example by criticising members of staff's performance behind their backs constantly to the point where it is used as a bonding/ice breaker when conversing with staff (probably ran out of things to say)....I was even introduced to this particular socially acceptable behaviour by their standard on my first day. In addition, I was warned of one desperate management personnel whose routine is to spend nearly half an hour to discuss her adventures with online dating and her frequent dates .....whether you like it or not :( its sad that instead of addressing any performance issues they chose to talk about it and basically being nasty.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 20 Metanoia Institute reviews submitted anonymously by Metanoia Institute employees. Read employee reviews and ratings on Glassdoor to decide if Metanoia Institute is right for you.