Pros
A good wage and a chance of regular overtime.
Cons
Work here ONLY if you are OK with putting up with the following:- 1/ You don't mind being told off constantly in a derogatory way for minute mistakes. You are expected to work your way around a Client screen for first time, while pretending to be that company's receptionist and listen to caller, while trying to act professional. All this within the 1st minute of call. 2/ You challenge Managers with errors seen on computer screen and are ignored and most tines never corrected. 3/ You are expected to know everything about the Client you are taking call for, when not all, or any information on screen. 4/ You constantly have to lie to incoming callers, when you know you cannot put call through (showing yourself as an incompletent Receptionist). 5/ You have to take calls from irate, rude and abusive callers, who will at times make personal threats towards you (including threats of suicide if you cannot connect their call). 6/You are prepared to be reduced to tears and belittled from a mature Manager, when they accuse and make threats to better yourself within a short timeframe. 7/ You are prepared to work in an office environment (while in training) that is incredibly 'clicky'. God forbid if you do not fit in. 8/ If you are lucky enough to attend a Grievance meeting, offering detailed valid points for concern - you are simply fobbed off with points that Employer thinks they have helped you with, but ignoring your points mentioned. 9/ Managers leaving so frequently that you are never aware who does what, incl Directors. 10/ All employees are bribed into leaving a 'positive' review on Indeed, with a chance of winning £25 !! So beware if you see a positive review, as it may be untrue. All their Clients are totally unaware how Managers treat the workers.
