Mercom Reviews

3.3

59% would recommend to a friend

(34 total reviews)

Stella Mercado

69% approve of CEO

62% positive business outlook

Mercom has an employee rating of 3.3 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

34 reviews
2.0
28 Feb 2018

Keep looking

Recommend
CEO approval
Business outlook

Pros

Coworkers were great. Keg in the break room, wine in the fridge. PTO was good. Interns seem to like their jobs.

Cons

Below average wages. Knee jerk decisions. CEO is passive aggressive and gets in the way. The entire executive team, except HR, was let go in fall 2017, followed by numerous lay offs recently. Entire departments gone. Mercom is only a reseller, they have no value beyond that. No product. No services. They are the middle man and it’s shocking they’ve lasted this long.

1.0
28 Feb 2018

Complete Disaster

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unfortunately, there are no pros to working at Mercom.

Cons

Below are the cons that have continued to plague Mercom: - Employees are forced to wear multiple hats on a day-to-day basis due to the lack of direction and guidance from executive management; pay for most positions within the company is nominal and executive management seems to do their very best to keep is this way. - Multiple instances of executive management lying to employees faces and not following through with promises or assurances that were made; employees have been gathered together multiple times over the past few years to assist executive management with voicing concerns or valid ideas of new strategies only to be completely disregarded. - Intense micromanagement has become the norm. - Executive management is notorious for making knee-jerk reactions to implement new policies or procedures at an astounding rate; over the past three years there have been multiple instances of reduction in workforce and creating new “visions” that should better the company, only to completely dismantle employee morale and motivation. - Little to no advancement for the more senior persons within the organization; new hires are more or less thrown into the ring without a full or clear-cut understanding of their day-to-day expectations. - Core values, inclusive but not limited to accountability, were created a year ago and executive management seems to be held to completely different standards.

1.0
12 Jun 2018

Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Weather, basically that was it. Some of the people, but maybe only 3 at tops.

Cons

STELLA! Nasty person. Brought the company down with her dumb ideas...cough TECH BARN cough....

Viewing 1 - 3 of 34 Reviews

Glassdoor has 34 Mercom reviews submitted anonymously by Mercom employees. Read employee reviews and ratings on Glassdoor to decide if Mercom is right for you.