MedicAlert Reviews

2.8

27% would recommend to a friend

(31 total reviews)

David Leslie

27% approve of CEO

27% positive business outlook

MedicAlert has an employee rating of 2.8 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MedicAlert employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

31 reviews
1.0
20 Jun 2022
Recommend
CEO approval
Business outlook

Pros

- There are some wonderful and hardworking staff members

Cons

- the CEO is truly awful! She is indecisive, confrontational, and gas lights staff every chance she gets. Claims to be an expert in every aspect of the organization, (she isn't) and manages through dictation, fear, scapegoating and back stabbing. - charitable programs are not actually charitable as free IDs and service plans are given to anyone who applies, regardless of financial situation/need - very toxic corporate culture that discourages thoughtful criticism or questioning of management, and encourages a "do as I say" mentality - executive management are inexperienced, uneducated and spineless staff who do the bidding of the CEO (who has no idea what she's doing) - 2 major corporate restructures in 6 months - several layoffs of staff with less than 12 months tenure - regular staff departures without any notice or explanation from upper management and frequent layoffs whenever the CEO doesn't like someone - internal promotions that promote underqualified staff to positions well beyond their expertise and experience level (ex. Promotion from manager to VP of a different department with 2 months tenure at the organization)

2.0
14 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Great committed staff to the organizations core mission. Life-Saving centralized emergency data available 24/7 365 days a year with certified mid-level staff.

Cons

Executives pilfering of Organizations funds. Constant bickering and back stabbing at the management and Wxecutive levels, prevents the organization from growing to deliver the Life-Saving services. Reasoning for attendance of certain conferences were at oral waste of financial resources instead of being used to advance the Organizations Mission.

1.0
1 Apr 2014
Recommend
CEO approval
Business outlook

Pros

The restrooms are clean and the landscaping is beautiful.

Cons

From the Call Center floor - If you enjoy working with supervisor and management types that are very, very good at sending urgent emails throughout the day marked with the red exclamation points that start with, "In an effort to...", then this is the place for you. If you would rather work with actual leaders that get things done, then please look elsewhere. Remember, there is a big difference between a manager and a leader.

Viewing 1 - 3 of 31 Reviews

Glassdoor has 35 MedicAlert reviews submitted anonymously by MedicAlert employees. Read employee reviews and ratings on Glassdoor to decide if MedicAlert is right for you.