Maxis Reviews

3.5

69% would recommend to a friend

(904 total reviews)

Goh Seow Eng

52% approve of CEO

61% positive business outlook

Maxis has an employee rating of 3.5 out of 5 stars, based on 904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maxis employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

904 reviews
1.0
6 May 2021

Maxis enterprise - as bad as it gets

Recommend
CEO approval
Business outlook

Pros

Nice office, flexible hours, moderate pay, ok bonus

Cons

List is long - chief of enterprise business unit has no integrity and doesn’t walk the talk. Says one thing and means something else, can’t make decisions resulting in delayed product launches up to 2 years for some products - chief of enterprise is just recycling what he did in his previous life in Telstra - regardless of whether it can be applied in Malaysia or not - basically he is recycling his greatest hits - the heads in enterprise have no idea what they are doing. The head positions are given to any Tom, Rick and Sally even though some have very small portfolios - the Expats brought in to lead the products are so dependant on the local subordinates it’s a wonder why maxis is paying so much for these expats who don’t bring any value and just push others without giving proper direction - processes that are put in place are supposed to help product managers but instead make product managers the sole contributor to all process for products launches including owning the sales numbers - why have solutions sales, sme sales, gov sales and Corp sales then - toxic working environment in enterprise as most of the emmt, ie heads in Ent, do not get along and have no synergy - to each his own - maxis buys companies and then stifles those companies with its processes and ridiculous expectations - the chief of enterprise business is so aloof and stuck up and doesn’t greet any of his employees when he meets them - all and all a “great” working place

2.0
5 Feb 2024

The cons outweigh the pros

Recommend
CEO approval
Business outlook

Pros

Competitive salary, multi-racial and diverse colleagues

Cons

1. U-turn on benefits - What started out as a pay-and-claim and GL medical benefit is now co-pay (such as 5% of fee for hospitalisation). Every clinic visit requires an rm10 fee, and you must get a referral letter before going to a specialist, which is another rm20 fee. Imagine the hassle before a paediatrician appointment. 2. Retaining toxic managers - Exceptional young colleagues are leaving because of the actions of managers that already has one foot in retirement. Despite high turnovers in the team, these managers are still retained with little to no repercussions. Aging staff with low spirits and just waiting for retirement left to do the work. 3. No transparency - Important company-wide information are instructed to be spread by word of mouth. Most information are known through the grapevine. 4. Effort does not matter - Management priority is to “win” and “show me the money”. 5. Fully work from office but with bare minimum comfort - Flexi hours are allowed (7.30am - 10am) but air conditioning is only switched on at 9am, and those who come in early are forced to bring our own fans from home due to poor ventilation. Management instructs for meetings to be done face to face but not enough meeting rooms to support staff needs. Other facilities such as food at cafe, toilets, desk monitors are all in short supply.

1.0
8 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Relatives and friends think that you are very atas, but need to take the risk that they will blame you when Maxis Fibre browsing speed can go down to 3Mbps for a promising 800 Mbps package. :) I like the view from our 23th floor canteen, please take a picture. I miss the cleaners who always steal my snacks if I leave it overnight. There are teams with healthy culture, pray hard to join them.

Cons

1. Speedy pace, thus solutions are not designed correctly for long-term. The team encourage staffs to take as many projects as possible and complete them asap without really solving the root cause. 2. Due to 1st point, the environment is not encouraging collaboration among colleagues. Everyone is rushing for their own projects, no one has time to help each other, a good opportunity to be independent and cold-blooded. 3. 20s been encouraged to work hard, but not to be too hard until alerting HR. In short, we are been expected to work 'smart' but not work 'hard' so that you able to enjoy your work life balance. I know it sounds confusing, I am confused too. I feel myself worthless and dumb. 4. Due to high turnover rate, management hires vendors to replace employees. A good opportunity to manage vendors and exploit them work over weekend and public holiday. Empathy is not needed as Maxis paid a lot to their boss. 5. Work life balance does not happens just an email from CEO to force us take annual leave. We still need to commit the project timeline, employees have no choice but to turn off status to continue working during "no meeting day". 6. Understaff the project just enough so no one has the time or energy to look for another job. Fast pace = Not planning correctly Fast pace = work until midnight, sacrifice weekend and holidays Fast pace = ignore irrelevant meeting to your KPI when colleagues are asking for help I try not to be sad but Maxis hurts me a lot (mentally & physically), my liver is having issue due to lack of sleep. I joined here with a big dream, but leave with a empty soul. If you sense anything weird, leave asap during probation.

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