Is MacroAsia a good company to work for as a Passenger Service Agent?

Passenger Service Agent professionals working at MacroAsia have rated their employer with 2.7 out of 5 stars in 48 Glassdoor reviews. This is a lower than average score with the overall rating of MacroAsia employees being 3.1 out of 5 stars. Search open Passenger Service Agent jobs at MacroAsia now and start preparing for your job interview by browsing frequently asked Passenger Service Agent interview questions at MacroAsia .

Does MacroAsia pay Passenger Service Agent employees well?

Passenger Service Agent professionals rate their compensation and benefits at MacroAsia with 1.8 out of 5 stars based on 48 anonymously submitted employee reviews. This is 24.4% worse than the company average rating for salary and benefits. Find out more about Passenger Service Agent salaries and benefits at MacroAsia .

How happy are Passenger Service Agent professionals working at MacroAsia?

47% of Passenger Service Agent employees at MacroAsia would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Passenger Service Agent professionals have also rated MacroAsia with a 2.2 rating for work-life-balance, 2.9 rating for diversity and inclusion, 3.0 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at MacroAsia?

Passenger Service Agent (52) , Cargo Service Agent (3) , PSA II (3) , Lead Passenger Service Agent (2) , Load Control Agent (2) , Ramp Agent (2) , Ramp Service Agent (2) , Ramp Service Agent/Ground Service Equipement (2)

What are the pros of working at MacroAsia according to real employee reviews?

"Meeting new people, Friendly colleagues" ((in 5 reviews)); "Provides extensive training" ((in 3 reviews))

What are the cons of working at MacroAsia according to real employee reviews?

"Low salary and shift flexibility" ((in 32 reviews)); "Management itself is toxic." ((in 7 reviews)); "No benefits, the health Card is a joke" ((in 7 reviews)); "No Bonus" ((in 4 reviews)); "Compressed Hours" ((in 3 reviews))

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MacroAsia

MacroAsia Passenger Service Agent reviews

2.7

47% would recommend to a friend

(48 total reviews)

Eduardo Luis T. Luy

43% approve of CEO

22% positive business outlook

Ratings by category

3.1

Career opportunities

3.0

Culture and values

2.9

Diversity and inclusion

2.3

Senior management

2.2

Work/Life balance

1.8

Compensation and benefits

Passenger Service Agent employees have rated MacroAsia with 2.7 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Passenger Service Agent professionals have an average working experience there. MacroAsia is rated 23% below average by Passenger Service Agent professionals compared to other employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

48 reviews

3.0

10 Oct 2025

Compensation and Career Growth

Pasenger service agent

Recommend

CEO approval

Business outlook

Pros

Fast paced work environment and good work environment

Cons

Needs to compensate employees better from psa to supervisors & not much for career growth

1.0

20 Sept 2025

Toxic Management

Passenger service agent

Recommend

CEO approval

Business outlook

Pros

The pros here is that they provide meal stub when there’s a typhoon

Cons

Power tripping Low salary Toxic everywhere

3.0

6 May 2025

Good for beginner

Passenger service agent

Recommend

CEO approval

Business outlook

Pros

At terminal 2 all of the PSA, especially Am shift are great and very nice

Cons

salary is low. Compnesation and benefits not that great

Viewing 1 - 3 of 48 Reviews

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MacroAsia

MacroAsia Passenger Service Agent reviews

Ratings by category

Reviews by job title

Compensation and Career Growth

Toxic Management

Good for beginner

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