Does MLC pay their employees well?

According to anonymously submitted Glassdoor reviews, MLC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MLC. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at MLC?

72% of MLC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MLC 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MLC?

Associate (8) , Customer Service Representative (8) , Senior Analyst (8) , Analyst (6) , Consultant (6) , Actuarial Analyst (5) , Manager (5) , Project Manager (5) , Senior Consultant (5) , Business Analyst (4) , Claims Consultant (4) , Administrator (3) , Customer Service (3) , General Manager (3) , Senior Business Analyst (3)

What are the pros of working at MLC according to real employee reviews?

"Great people to work with in the contact centre environment" ((in 39 reviews)); "Nippon Life and their culture is good." ((in 29 reviews)); "Good work life balance and WFH" ((in 17 reviews)); "Supporting team and friendly environment." ((in 10 reviews)); "work from home, good people" ((in 9 reviews))

What are the cons of working at MLC according to real employee reviews?

"Management was terrible and badly run Targets were unrealistic" ((in 14 reviews)); "Poor management and leadership in operational areas" ((in 6 reviews)); "No structure in training for 2 weeks and no system log ins so it means you wont actually use the system until the day you start taking calls." ((in 5 reviews)); "Management play politics" ((in 4 reviews)); "managers not always experienced, some managers dont know what they are doing" ((in 4 reviews))

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MLC

MLC Reviews

3.4

72% would recommend to a friend

(222 total reviews)

Kent Griffin

27% approve of CEO

50% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.7

Work/Life balance

3.4

Culture and values

3.2

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

MLC has an employee rating of 3.4 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MLC employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

222 reviews

4.0

4 Jan 2026

Great place to work

Customer service representative

Recommend

CEO approval

Business outlook

Pros

easy work, medium volume, great team and management was chill

Cons

quite technical, 4 weeks worth of training to learn products (paid of course)

3.0

23 Sept 2025

Terrible

Claims consultant

Recommend

CEO approval

Business outlook

Pros

Decent coin, nice people to work with

Cons

Management can be rather overbearing

1.0

19 Sept 2025

DO NOT WORK HERE

Electrical supervisor

Recommend

CEO approval

Business outlook

Pros

Money was good, that’s it!

Cons

I quit this place due to discrimination, HR is a joke, literally told HR about everything that was going on and they said “I’m sorry this is happening to you” lol DO NOT RECOMMEND

Viewing 1 - 3 of 222 Reviews

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Jobs at MLC

Production Labor (Union) - Industrial Manufacturing

Heavy Equipment Operator - Underground

Electrical and Instrumentation Technician

Maintenance Clerk/Scheduler

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