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MASS Design Group

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MASS Design Group Reviews

4.1

86% would recommend to a friend

(43 total reviews)

Alan Ricks, Patricia Gruits, Christian Benimana

88% approve of CEO

62% positive business outlook

MASS Design Group has an employee rating of 4.1 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The MASS Design Group employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

43 reviews
5.0
24 Mar 2025

Amazing People Around The World

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Humble enough to realize we need to adapt and improve the way we serve the communities we engage with. I truly enjoy the "continuous improvement" approach. We have an amazingly talented team of designers that are curious about each other and our clients. Having a global presence creates strong diversity of experiences, backgrounds and ideas.

Cons

As continuous improvement happens sometimes it can feel too disruptive, especially when not acknowledged as change.

5.0
16 Mar 2025

Beautiful, challenging, fast-paced

Recommend
CEO approval
Business outlook

Pros

MASS is a really great place to work, with team members and managers that actually care about you and the clients and communities you work with. They are really seeking to walk the talk and be transparent and clear, even in a challenging market.

Cons

Nonprofit architecture is a tough place to be.

1.0
3 Mar 2025
Recommend
CEO approval
Business outlook

Pros

This organization is filled with incredibly talented, brilliant, and inspiring individuals.

Cons

MASS Design Group presents itself as an architecture firm dedicated to social impact, but the reality falls far from its marketed image. Since the founder's departure, the organization has devolved into a conventional architecture practice reminiscent of the 1960s — hierarchical, risk-averse, and lacking vision. The leadership, particularly the current male, operates from a place of fear rather than innovation. Despite its headquarters in Rwanda, which serves as a convenient symbol of diversity, the U.S. studios fail to reflect any meaningful inclusivity. Black representation is minimal, and diversity across skill sets, backgrounds, and leadership is virtually nonexistent. The few Black employees in the organization are often tokenized, placed in positions where they are disconnected from their own communities. Beneath the nonprofit branding, MASS functions like a Silicon Valley startup — chasing funding, courting billionaires like Airbnb’s former leadership, and prioritizing self-preservation over the communities they claim to serve. The organization’s emphasis on impact is more a marketing strategy than a core value. To make matters worse, the pay is abysmal — a glaring contradiction for a firm that prides itself on equity and social good. For those seeking a career in architecture driven by genuine community investment, MASS is little more than a well-crafted facade.

Viewing 1 - 3 of 43 Reviews

Glassdoor has 56 MASS Design Group reviews submitted anonymously by MASS Design Group employees. Read employee reviews and ratings on Glassdoor to decide if MASS Design Group is right for you.