Lucidworks reviews about "management"

- Management has no clue what they are building. Absolutely no vision - Too much politics which is surprising for a company which is so small - Teams work in silos(no co-ordination at all)

-Still has a start up mentality, even though it's been in business since 2007. This often leads to mediocracy, and keeps the company from reaching new heights. -The new CEO seems very techy and lacks emotional intelligence. Doesn't have a good ability to connect with people (at least virtually). I'm sure this isn't intentional. It would just be nice to have a more laid back leader who still gets the job done, and is actually inspirational. -Micro-managing middle managers. This isn't every manager obviously, but because the company is so small ( 250 or so) it's easy for even high level leaders to have their hands in pots of lower level folks who can easily handle the job, project, or decision. -Little strategic direction or vision. If it exists, it's not being communicated very well. Limited outlook, forecasting, and vision from the c-suite. Most of the 'All-Employee' meetings are very techy, speak over my head and aren't in plain terms most folks can understand. The meetings are very customer/client focused, even though there are so many departments that don't touch that world. No real highlights on what the other teams (other than HR) like Marketing, Communications, IT...etc are working on that we may be interested in. -No real diversity in the C-suite, and very little in middle management -No True culture to speak of. Maybe it's because it's remote, but I don't feel a common thread that binds us all together. -When traveling for work, you have to pay out of pocket and THEN be reimbursed later. There is no corporate card for those traveling. I've never seen that in any company I've worked in. Even if the leader had one company card to put everyone's travel on, that would be better so no one has to pay out of pocket for a mandatory trip for work that includes (hotel, gas, food, and possibly a rental car)...regardless of how fast the reimbursement is after you return from the trip.

management has no cohesive plans and priorities change often

-Current management is not going to be able to scale the company to the next level -The grand vision is not shared across teams, making it very difficult to work together and have shared goals -There is a mention of values on every call. This is concerning because if you have to bring it up all the time, clearly there are problems -The management team will tell you what you want to hear on calls, but your concerns are never addressed and if you keep pushing, you’re out the door

While immediate team communication was stellar, inter-departmental communication was poor. Laborious processes required by sales ops, which were getting fixed with new mgmt team but just way too slow.

Misalignment between stated values and actual practices: Core values like “Honor People” and “Align & Commit” were not consistently upheld in decision-making or leadership behavior. Leadership inconsistency: Communication from executive leadership often lacked transparency, leading to confusion and misdirection at multiple levels of the company. Culture suffered during transition periods: The company went through significant structural and leadership changes, and during those times, morale and trust eroded — especially among underrepresented staff. Limited accountability for poor management practices: Despite repeated concerns raised internally, ineffective leadership was often left unaddressed, undermining both retention and psychological safety. Data-informed decisions were inconsistently prioritized: While some departments championed evidence-based approaches, broader organizational decisions didn’t always reflect the same level of strategic clarity or rigor. People teams lacked sufficient support or resourcing: Despite taking on strategic work critical to the company’s future, the People function was often undervalued or overextended.

Toxic upper management especially the VP of People.

- It's all a sham! All this glory that you see is a facade. Management is so loose with funding. A huge portion is spent on extravagant parties and swanky offices and not the stuff that matters - THIS COMPANY HAS NO VISION!! The direction changes every 6 months or sooner and many employees are displaced because of that. Management cannot decide what this company wants to be, even if their life depends on it - Politics is rampant. Not one person here can be trusted. Especially HR! - People are lured with promises of growth and titles and then they get left out in the cold shortly after with no recourse - All the good employees have left and gone to other companies. They knew it was time to say goodbye to a failing company - Management is incompetent.