Lookout Reviews

3.1

34% would recommend to a friend

(252 total reviews)
avatar

Jim Dolce

43% approve of CEO

24% positive business outlook

Lookout has an employee rating of 3.1 out of 5 stars, based on 252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lookout employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

252 reviews
1.0
30 Oct 2017

Lost company with clueless Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free (healthy) lunch on Fridays

Cons

It's not a startup. If you are looking for thrill, adventure and fast pace work environment, look somewhere else.   It's not an enterprise. If you are looking for an established company with mature group of individuals, process and a good career path, this is not it either.   Then what is it? Good luck trying to figure that out. This one is in a royal mess. With 35%+ attrition, you never know when you will be forced out or you will be forced to leave on your own. In the past 9 months, 7 VPs have left and company size has reduced by close to more than 30% Culture No-one trusts anyone - be it Senior Execs, middle managers or the people on the floor. For a company of 200+ people, this one is a political nightmare. No one trusts each other - from Execs to middle-management to engineers. Everyone is ready to blame others without taking accountability on themselves. Bully culture is not just tolerated, but promoted by Execs. No place for Good talent. Some Execs have no clue on differentiating Good talent from back talent.   Executive team consists of the most in-experienced individuals ever to have ran a product company. The latest addition to the "C" suite has been a total disaster. This person is a dictator. It is their way or no way. This new individuals was brought to fix a lot of things but in turn has send the company in the deep graves. There is no logic behind re-orgs, planning, hiring, firing. It's all done on a hunch. Not just this Exec, entire 2nd layer of leadership across the board is least bothered of the culture they are building (rather destroying).   Try bringing in any change - technology, process, people - and your opinions will be brushed off.   Technology Mobile doesn't always translate to cutting edge technologies. There is so much legacy and junk technologies that it would take us 1 year to just migrate over to new stack. Not so much of a startup eh?   Any new technology or idea needs to be pitched and approved by a "selected" group and blessed by Execs. There goes creativity.   Finances & Benefits Stock options are peanuts comparing to other companies. Though they will tell you in the interview that they are looking to Exit in next few months, that's not true. There is a long way to go.   No Bonuses No 401k match Transportation and Other perks are peanuts   No career path or training. You are only as good as how much of an "yes" man or woman you are.

2.0
12 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Really enjoy the company but I am really offended and uncomfortable about the below

Cons

No longer looking forward to this and stressed.

1.0
24 Aug 2016
Recommend
CEO approval
Business outlook

Pros

- Some smart, passionate and caring engineers. - Interesting technical problems (when they aren’t overshadowed by politics). - A few good managers who genuinely care about their team’s well being and see employee morale as being essential to productivity. - You can learn a lot from failure...

Cons

- Dwindling talent… The departure of key personnel has left serious knowledge gaps and little subject matter expertise. There’s remarkably few people with any deep domain knowledge. This has made training the ever growing stream of new employees with limited relevant experience extremely difficult. - Bad engineering management. With some exceptions, there's a tendency to hire managers who not only do not know how computers work but also lack basic social skills (and even human decency in some cases). The result is people with no redeeming qualities micromanaging talented engineers and wasting their valuable time. They then hire more non-technical managers who spend all day scheduling meetings about meetings in an attempt to determine why deadlines aren't being met. - Lack of leadership. There’s very few people who actually demonstrate any real leadership or evoke confidence. The company took in tons of funding with no real plan and is now flailing wildly trying to become profitable. Sales sells products that don’t exist and SLAs that can’t be met are agreed to in the hope of turning a sinking ship into an actual business. - Toxic culture. When employees try to raise concerns, they are not thanked for giving management a chance to address any issues but villainized in a desperate attempt to avoid honest self reflection. Even from the executive level the message has been “if you’re not happy get out” resulting in a company where there’s no place for discussion of what can be done better. The only option anyone has is attrition which continues to add to the mounting pile of technical debt. Senior management refuses to acknowledge that attrition is a problem saying the rate is standard for the bay area. Expansions into less competitive regions have become expensive disasters because poor management has transcended international borders. The Toronto dev team imploded in a year even though all of the engineers were experienced developers who don’t job hop often. The company has multiple sad, empty offices with high rents and no employees to fill them. - HR+recruiting are a nightmare. Its impossible to hire more engineers because it’s immediately obvious to good candidates what a disorganized wreck this company is. Complaints about sexual discrimination and hostile climate have been mishandled and ignored. The CEO will stand up on stage and talk about how he wants to promote efforts to support women/diversity in tech yet apparently this doesn't extend to ensuring a safe and supportive space for women at the very company he's leading. The insincerity is exhausting.

Viewing 1 - 3 of 252 Reviews

Glassdoor has 264 Lookout reviews submitted anonymously by Lookout employees. Read employee reviews and ratings on Glassdoor to decide if Lookout is right for you.