LogRocket Reviews

4.1

78% would recommend to a friend

(36 total reviews)
avatar

Matthew Arbesfeld

86% approve of CEO

75% positive business outlook

LogRocket has an employee rating of 4.1 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The LogRocket employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

36 reviews
2.0
16 Dec 2024

Was not worth the time and stress

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For the most part, all the people are pretty great. To counter the recent negative review, the "liberal" causes that the company supports clearly reflect the majority of people in the company and what they stand for. This is one of the things that made LogRocket feel more inclusive and welcoming (though I can't say the same for one exec's association with Peter Thiel).

Cons

- After a few months there, you can easily tell who is a favorite and who is not, and it is not based on job performance. The same handful of people tend to get recognized over and over and have consistent raises. There are others who are essential to the business, put in so much effort, and then are not rewarded on some technicality because they don't suck up enough. One of the best members of the staff was let go for raising concerns about salary disparities compared to performance, and the team never recovered as there was no qualified replacement. - While catered lunch and stipends are very nice, the push for return to office after hiring so many team members as remote workers is frustrating. It is especially annoying when your team is not all local as the mandate feels pointless with everyone having different requirements. At least from personal experience, there was little more collaboration in office and far more distractions like loud music which just hindered productivity. - They will ALWAYS find a scapegoat in the form of a lowly team member they already don't like. You can do everything right and by the book but you'll still be condescendingly chastised and nitpicked about everything that could've been better. - The morale downturn was palpable. In a few years, the job became much less fun and much more stressful. The usual commiseration with teammates about difficult customers turned into quiet grievances about leadership and dwindling hope things would get better.

3.0
15 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Start up feel everyone is friendly with each other and a ton of collaboration

Cons

Some management does not care about career progession to AE role. Often doesnt understand that prior engagments come up and that is why dials or other metrics are not hit. Would not allow team members to attend discovery meetings they booked to learn more about the process because they would be missing the daily call blitzs. Cares more about the metrics than success of individuals.

4.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

LogRocket was one of the best career experiences I’ve had so far, but the last few months of my tenure were highly disappointing. My previous department continues to crumble, and it’s sad because my team was absolutely incredible for many years. Joining them was the highlight of my career, to say the least. To speak generally about LogRocket, I had a great experience. It was hard work, and the standards for hiring and continuing to meet expectations are extremely high. Regardless, the company is full of brilliant people who are all humble and willing to help each other. The culture is kind, inclusive, and fun, and nobody takes themselves too seriously. Departments were seen by one another as equal, which is rare in tech companies. Up until my last few months, I never dreaded work and, frankly, was excited to log in every day. The people make LogRocket what it is. Office culture was fun, with free lunch, snacks, a commuter stipend, generous PTO, after-work activities, and more. Up until about 6 months ago, I would have recommended anyone to work at LogRocket. I can’t say the same anymore, but I still rate the company a 4/5 due to how long and positive my experience was up until the end. I wish I could have spent many more years there, but it clearly became unrealistic to stay with the continuous, conscious, and tone-deaf choices made by leadership.

Cons

All of the frustrations and negativities I experienced were solely due to leadership, which continues to slowly push some of the most highly talented, motivated people I have ever worked with. At some point, the pattern should be obvious, but the C-Suite is citing “normal turnover” even though my entire team knew what we needed to succeed, asked for it, and were not given those resources, despite being the ones with boots on the ground. I was lucky to have an incredible team for many years, but it deteriorated rapidly after multiple departures and a lack of urgency from leadership to fill open roles. Even with multiple opportunities to hire extremely capable and proven junior employees, they continued to choose to stretch the existing team as thin as humanly possible and avoid hiring. Eventually, all strategic direction was lost, and my teammates and I were flying blind. I departed after the sense of culture and unity that my team once had was gone (again, all because of leadership decisions). If filling hiring gaps had been a priority rather than trying to save every nickel and dime, I truly believe the outcome would have been different, and I would still be there. Even after emphasizing that hiring the resources we desperately needed would be a strategic and necessary investment, short-term cash seemed more important than anything else, and that choice is continuing to backfire.

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Glassdoor has 47 LogRocket reviews submitted anonymously by LogRocket employees. Read employee reviews and ratings on Glassdoor to decide if LogRocket is right for you.