LocaliQ Reviews

The workload is unmanageable, with client numbers sometimes getting into the hundreds. The salary is not impressive for the workload and bonuses are cut by "company performance" with no explanation of why this is the case. This leads to very unrealistic salary promotions on new roles that are approximately $5000 above the average. HR management is rude and dismissive. Overall management make decisions on things such as promotions behind closed doors before the role is even advertised which makes it near impossible to work your way up. Staff retention is a serious issue. The company culture is very stiff and private talks will be had about your behaviour if you're not seen to be fully supportive of every company decision that is made. Communication is a serious issue, and this can really impact client facing roles as staff end up having to justify the company's decisions to clients who are negatively impacted as a result, often with no warning.

- although some of the management deserve their positions, there were definitely some that have overstayed their time & clearly have tuned out long ago. The HR Director was barely visible in the office & the only contribution was passive aggressive notes being left on the fridge not to drink the alcohol (which was purchased by staff members themselves) - The Client Success Managers are understaffed & overworked. - The salaries are below market. The CSM’s are some of the worst paid in the industry compared to other Agencies - Lack of cultural awareness. Would have a Diwali celebration but nothing for Tongan, Samoan or worst of all, Maori Language week, in a company based in New Zealand. - Getting sign off on anything was made extremely difficult from upper management.